Facilities Operations Manager - Night Shift & Growth

Marsden Services; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Marsden South – a subsidiary of Marsden Services – in Atlanta seeks an Operations Manager to oversee day-to-day operations for assigned accounts, supervising cleaning, safety and ensuring contract scope. You will lead teams, maintain client relationships and drive efficiency.

The role emphasizes strong communication, leadership, safety, and the ability to engage employees and clients while identifying opportunities for growth within the account.

Qualifications

• Minimum of two years of management experience leading frontline service employees across multiple sites.
• Valid driver's license with proof of insurance.
• Pre-employment drug screen and criminal background check required.
• High school diploma or GED required.
• Availability to work Nights (5:00 p.m. – 3:00 a.m.), with flexibility for weekends.

Responsibilities

• Oversee general cleanliness of assigned location and cleaning team.
• Primary client contact for assigned account with proactive issue resolution.
• Investigate customer complaints and communicate action plans to management.
• Reply to Emergency calls and conduct safety training.
• Assign tasks, coach staff, and mentor associates for growth.

Skills

Leadership

Coaching mindset

Communication

Employee engagement

Decision making

Integrity

Problem solving

English proficiency

Education

High school diploma or GED

Job description

Marsden South – a subsidiary of Marsden Services – in Atlanta seeks an Operations Manager to oversee day-to-day operations for assigned accounts, supervising cleaning, safety and ensuring contract scope. You will lead teams, maintain client relationships and drive efficiency.

The role emphasizes strong communication, leadership, safety, and the ability to engage employees and clients while identifying opportunities for growth within the account.