Area IT Manager: Lead End-User Ops & Strategy

Deputy Assistant Secretary for Information and Technology; Cleveland (OH); On-site; USD 131,000 - 171,000; Full time

Job summary

Deputy Assistant Secretary for Information and Technology in Cleveland seeks a Supervisory IT Specialist (Area Manager) to lead IT End User Operations, manage resources and guide strategy across the End User Services district.

The role requires directing staff, handling finance, human and acquisition activities, and ensuring delivery of IT services while aligning with organizational goals. Telework eligibility is noted along with travel up to 25%.

Qualifications

• Educational substitution: There is no educational substitution for this position at this grade level.

Responsibilities

• Advanced IT concepts, methodologies and best business practices to apply solutions that will enhance operations.
• Provides direction, leadership and mentoring to develop and foster the leadership and management skills of subordinate staff.

Job description

Deputy Assistant Secretary for Information and Technology in Cleveland seeks a Supervisory IT Specialist (Area Manager) to lead IT End User Operations, manage resources and guide strategy across the End User Services district.

The role requires directing staff, handling finance, human and acquisition activities, and ensuring delivery of IT services while aligning with organizational goals. Telework eligibility is noted along with travel up to 25%.