Area Coordinator - Residential Life

UMBC: Recent Jobs; Baltimore (MD); On-site; USD 55,500 - 57,000; Full time

Benefits offered by this job

On‑campus apartment provided

Tuition remission for eligible depend­

Life and disability insurance

Retirement plans

Job summary

UMBC is seeking a live‑in Area Coordinator/Community Director to lead the apartment area within the residential system. The role focuses on community development, student learning, and operations, reporting to the Director for Residential Education.

You will supervise graduate staff and support summer housing operations while serving on a 24/7 on‑call rotation. The position requires a Bachelor’s degree and one year of residence life experience, with preference for a Master’s in a related field

Qualifications

• Bachelor’s degree required.
• One year of full‑time (or part‑time equivalent) residence life experience.
• Demonstrated commitment to inclusive excellence.
• Experience with diverse student populations and creating an inclusive community.
• Ability to manage multiple priorities in a high‑energy environment.
• Experience with non‑traditional work hours and on‑call rotation.
• Master’s degree preferred in Higher Education Administration or related area.
• Experience with a residential curriculum or restorative practices.
• Strong administrative and Microsoft Office skills.
• Strong interpersonal and team‑building skills.

Responsibilities

• Lead day‑to‑day operations of buildings in the assigned residential community.
• Implement occupancy and facilities management processes (openings/closings; roster audits; room relocations; check‑ins/outs; health and safety inspections).
• Cultivate an inclusive residential community aligned with learning outcomes.
• Oversee purchases and reconciliation with procurement cards.
• Recruit, train, supervise, and evaluate graduate staff.
• Conduct regular 1:1 supervision meetings with staff.
• Develop staff leadership, ethical decision‑making, and inclusive practices.
• Utilize software for operations, student support, engagement, and programming (StarRez, Advocate, PeopleSoft, Google Suite, Office 365, Canva).
• Maintain visibility and engagement within the residential community.
• Advise apartment community council with a graduate assistant.
• Promote student leadership groups (RSA, NRHH).
• Participate in departmental and institutional meetings and committee work.
• Model commitments of the Division of Student Affairs.

Skills

Inclusive excellence

Multitasking

Communication skills

Education

Bachelor's degree

Master’s degree (preferred)

Tools

Microsoft Office

Job description

Position Overview

The Area Coordinator/Community Director is a full‑time, 12‑month, live‑in professional, student‑facing position providing leadership and oversight for the apartment area in the UMBC residential system. This position leads community building, programming and student success under the leadership of the Residential Life Department.

Reporting directly to the Director for Residential Education, the Area Coordinator (AC) supports the residential experience by managing 1-2 residence halls or multiple apartment units housing approximately 600-900 residents and supervising 1 graduate assistant and 8-20 Resident Assistants (RA). The AC will lead summer housing operations and chair a department committee. Primary duties include community development, residential engagement, student learning; building administration and operations; supervision and management; student success and leadership development; crisis management and student support; and organizational leadership. The role is optional live‑in and serves on a 24/7 on‑call duty rotation.

Responsibilities

• Lead the day‑to‑day operations of buildings in the assigned residential community.
• Accurately implement established occupancy and facilities management processes (openings and closings; roster verification audits; room relocations; resident check‑ins and check‑outs; health and safety inspections; room readiness; maintenance reporting).
• Cultivate and maintain an inclusive residential community experience aligned with departmental learning outcomes.
• Responsible for purchases and reconciliation with procurement card and d‑card.
• Recruit, train, supervise, and evaluate graduate student staff.
• Conduct regular 1:1 supervision meetings grounded in coaching and developmental feedback.
• Develop staff capacity in leadership, ethical decision‑making, and inclusive practice through supervision toolkits and coaching models.
• Support the residential experience through accurate use of software and systems for building operations, student support, engagement, and programming (StarRez, Advocate, PeopleSoft, Google Suite, Office 365, Canva, etc.).
• Maintain an active and visible presence within the residential community through intentional engagement.
• Collaboratively advise the apartment community council (CC) with a graduate assistant.
• Promote department‑sponsored student leadership groups: Resident Student Association (RSA) and National Residence Hall Honorarium (NRHH).
• Attend and actively engage in departmental, divisional, and institutional meetings, retreats, and development offerings.
• Engage in committee work and collateral assignments such as Summer Housing Operations.
• Embody the Division of Student Affairs Commitments in daily work, relationships, and decision‑making.
• Perform other duties as assigned.

Required Minimum Qualifications

• Bachelor’s degree.
• One year of full‑time (or part‑time equivalent) residence life experience.
• Demonstrated commitment to inclusive excellence.
• Experience working with diverse student populations and active work toward creating an inclusive community.
• Ability to manage multiple simultaneous priorities in a high‑energy environment.
• Experience working non‑traditional work hours within Residence Life and maintaining a presence in the community.
• Experience serving in an on‑call duty rotation.

Preferred Qualifications

• Master’s degree in Higher Education Administration, Student Personnel Services, Counseling, or a related area strongly preferred.
• Experience with a residential curriculum or restorative practices.
• Strong administrative and organizational skills; competent computer and Microsoft Office skills.
• Strong work ethic.
• Strong problem‑solving skills.
• Strong interpersonal and team‑building skills.
• Ability to provide student‑centered and customer‑service oriented response to individuals and the community.
• Strong verbal and written communication skills, and active listening skills.
• Flexibility and adaptability in shifting from one task to another.

Background Screening Statement

A background check will be required.

Special Instructions to Applicants

Upload a cover letter and a resume.

Benefits

UMBC offers a rich benefits package.

Regular and grant‑funded positions include generous leave:

• 22 days of annual leave.
• 15 days of sick leave.
• 15 holidays.
• 3 personal days.

Tuition Remission:

• 8 credit hours per semester.
• Tuition remission at UMBC for eligible dependents after two years of full‑time employment.

Additional Benefits:

• Life and disability insurance.
• Retirement plans (including choice of joining the pension plan).
• Professional development opportunities.
• Wellness opportunities.
• On‑campus apartment is provided; may include a live‑in partner.

Salary

Salary: $55,500 - $57,000 depending on qualifications and experience.

Hours

Full‑time.

Type

Regular.

FLSA Status

Exempt.

Equal Opportunity Statement

UMBC is an affirmative action/equal opportunity employer. Applications from women, minority group members, veterans, and individuals with disabilities are encouraged to apply.

Title IX

UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for the Title IX Coordinator, see the university website.

Accommodation

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410‑455‑2337 or MD TTY Relay Service 1‑800‑735‑2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien authorized to work.