Architect of AI-Enabled Enterprise Transactional Excellence

Eaton Corporation; Raleigh (NC); On-site; USD 165,000 - 242,000; Full time

Job summary

Eaton Corporation seeks a Principal Transactional Excellence Leader for the Eaton Transaction System (ETS). This founding role drives enterprise-level process excellence across Quote-to-Cash and SG&A functions, combining Lean design with agentic AI to enable automation and improved user experience.

You will observe, redesign workflows, and partner with Solution Architecture and Process Intelligence teams to deliver measurable business outcomes and establish enterprise standards across

Qualifications

• Bachelor's degree required; 10+ years leading process improvement for Quote-to-Cash/Commercial Excellence value stream.
• Experience driving enterprise-wide transformation with measurable outcomes.
• Strong coaching and capability-building skills for leaders and practitioners.

Responsibilities

• Lead end-to-end process improvement initiatives across corporate and transactional functions, from problem identification through sustained results.
• Assess current-state processes using observation, stakeholder engagement, process mining, and data analysis to identify waste, variation, rework, and ineffective handoffs.
• Establish process visibility, measurement integrity, and accurate performance baselines; identify previously unmeasured work.
• Drive root‑cause resolution by improving upstream process conditions, not downstream symptoms.
• Apply Lean Six Sigma methodologies (DMAIC, DMADV/DFSS) to improve and redesign transactional workflows.
• Perform root‑cause analysis, evaluate process capability, validate outcomes, and implement sustainable controls and governance.
• Partner with process owners and Solution Architecture teams to align process, technology, and system capabilities.
• Quantify business impact through improvements in cost, quality, speed, risk, and productivity.
• Coach leaders and teams in continuous improvement disciplines and capability building.
• Serve as a founding member of the ETS Office, helping establish operating rhythms, standards, governance, and integration frameworks for future acquisitions.

Skills

Lean Six Sigma Master Black Belt

DMAIC/DFSS

Process mining

Celonis

Automation & AI

RPA

ERP knowledge

Executive influence

Education

Bachelor's degree

Tools

Celonis

ERP systems

RPA tools

Job description

Eaton Corporation seeks a Principal Transactional Excellence Leader for the Eaton Transaction System (ETS). This founding role drives enterprise-level process excellence across Quote-to-Cash and SG&A functions, combining Lean design with agentic AI to enable automation and improved user experience.

You will observe, redesign workflows, and partner with Solution Architecture and Process Intelligence teams to deliver measurable business outcomes and establish enterprise standards across