AI-Driven Enterprise Transactional Excellence

Eaton; Royal Pines (NC); On-site; USD 165,000 - 242,000; Full time

Job summary

Eaton's Corporate Sector seeks a Principal Transactional Excellence Leader for the Eaton Transaction System (ETS). This founding, enterprise-level role drives end-to-end process improvements in R2R and SG&A, blending Lean design with AI-enabled automation to deliver measurable business outcomes.

The role focuses on setting enterprise standards, enabling Global Process Owners, and building a capability that improves user experience, cycle time, and productivity across transactional value streams.

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum 10 years of experience leading process improvement and business transformation initiatives for Record-to-Report Value Stream.
• Authorized to work in the United States without current or future employer sponsorship.

Responsibilities

• Lead end-to-end process improvement initiatives across corporate and transactional functions, from problem identification through sustained results.
• Assess current-state processes using observation, stakeholder engagement, process mining, and data analysis to identify waste, variation, rework, and ineffective handoffs.
• Establish process visibility, measurement integrity, and accurate performance baselines; identify previously unmeasured work.
• Drive root-cause resolution by improving upstream process conditions, not downstream symptoms.
• Apply Lean Six Sigma methodologies (DMAIC, DMADV/DFSS) to improve and redesign transactional workflows.
• Perform root-cause analysis, evaluate process capability, validate outcomes, and implement sustainable controls and governance.
• Partner with process owners and Solution Architecture teams to align process, technology, and system capabilities.
• Quantify business impact through improvements in cost, quality, speed, risk, and productivity.
• Coach leaders and teams in continuous improvement disciplines and capability building.

Skills

Lean Six Sigma Master Black Belt

Process Mining

AI/Automation in transactional

Stakeholder Engagement

Change Leadership

Education

Bachelor's degree

Tools

Celonis

Job description

Eaton's Corporate Sector seeks a Principal Transactional Excellence Leader for the Eaton Transaction System (ETS). This founding, enterprise-level role drives end-to-end process improvements in R2R and SG&A, blending Lean design with AI-enabled automation to deliver measurable business outcomes.

The role focuses on setting enterprise standards, enabling Global Process Owners, and building a capability that improves user experience, cycle time, and productivity across transactional value streams.