Arcade Operations Lead — Guest Experience & Sales

Stars and Strikes Family Entertainment Centers; Raleigh (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health & 401k Benefits

Paid-time off

Free bowling, laser tag & gameplay

Company-wide contests

Job summary

Stars and Strikes Family Entertainment Centers is looking for an energetic Arcade Supervisor in Raleigh, North Carolina. The role involves overseeing game room operations, ensuring superior guest service, and assisting in meeting sales goals.

Ideal candidates should have 1-2 years of supervisor experience, excellent guest service skills, and a positive attitude. Join a family-owned business that offers health benefits, paid time off, and opportunities for advancement.

Qualifications

• 1-2 years of supervisor experience required.
• Experience in retail or sales is a plus.
• Ability to analyze reports and proficiency with Excel.

Responsibilities

• Create an exciting atmosphere for guests.
• Achieve arcade and attraction sales.
• Ensure inventory levels meet company standards.
• Prepare and manage team member schedules.
• Develop training on service protocols and operational standards.

Skills

Supervisor experience

Sales proficiency

Team leadership

Report analysis

Software knowledge (Meriq, Tripleseat, etc.)

Job description

Stars and Strikes Family Entertainment Centers is looking for an energetic Arcade Supervisor in Raleigh, North Carolina. The role involves overseeing game room operations, ensuring superior guest service, and assisting in meeting sales goals.

Ideal candidates should have 1-2 years of supervisor experience, excellent guest service skills, and a positive attitude. Join a family-owned business that offers health benefits, paid time off, and opportunities for advancement.