Arcade Operations & Guest Experience Leader

Stars and Strikes Family Entertainment Centers; Huntsville (AL); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay

Descrizione del lavoro

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager to lead the high-energy game room operations, including arcade games, virtual reality, laser tag, and bumper cars. You will drive sales, oversee a prize center, and ensure top-tier guest experiences across our attractions.

The role requires leadership of hourly staff, training initiatives, and regular performance analysis to meet guest expectations and business goals.

Competenze

• 1–2 years of management experience.
• Experience in retail or sales is a plus.
• Friendly and professional demeanor.
• Ability to analyze reports and proficiency with Excel.
• Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus.

Mansioni

• Ensure an Excellent Guest Experience.
• Meet & Exceed Arcade Sales Goals.
• Manage Retail-Style Prize Store.
• Hire, Train & Manage Hourly Staff.
• Complete Arcade Audit.
• Analyze Game Payouts.

Conoscenze

People leadership

Guest service

Communication

Analytical thinking

Strumenti

Excel

Meriq

Tripleseat

Vector

Micros

Embed software

Descrizione del lavoro

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager to lead the high-energy game room operations, including arcade games, virtual reality, laser tag, and bumper cars. You will drive sales, oversee a prize center, and ensure top-tier guest experiences across our attractions.

The role requires leadership of hourly staff, training initiatives, and regular performance analysis to meet guest expectations and business goals.