Arcade/Bowling Mechanic

Round1 Entertainment Inc; Exton (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

1 hour of free arcade games per week

90 minutes free bowling per week

1 hour karaoke/billiards per week

50% discount on food items per shift

1 free beverage per shift

Job summary

A popular entertainment company in Exton, Pennsylvania is seeking a Technician responsible for the operation, maintenance, and repair of arcade and bowling machines. The ideal candidate will have a strong sense of customer service and interpersonal skills, with solid communication and problem-solving abilities. A minimum of two years of related experience or an equivalent combination of education and experience is preferred. Join a vibrant team in a dynamic work environment where high mobility and physical demands are present.

Qualifications

• Strong sense of customer service and interpersonal skills.
• Excellent communication skills are required.
• Critical and analytical thinking skills needed.

Responsibilities

• Oversee, maintain, and repair arcade and bowling machines.
• Respond to customer complaints regarding machine malfunction.
• Assist with installation and maintenance of equipment.

Skills

Customer service

Problem-solving

Communication

Critical thinking

Interpersonal skills

Education

Two years of related experience or equivalent education

Job description

The Technician is responsible for all the operations of an amusement arcade and/or Bowling machines. His/her job is to oversee, maintain, and repair arcade machines and bowling machines.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problems with components like controls and audio systems.

Other

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies with and maintains the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and an appreciation for diversity (thought, ethnicity, gender, etc.).

Education and/or Experience

• Two years of related experience, or equivalent combination of education and experience, is preferred.

Work Environment

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods of time without breaks during busy times.
• In addition, the employee will need to be able to use their hands/fingers to handle, feel, and reach with their hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.

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