Arcade Experience Specialist - Flexible Shifts & Fun

Family Entertainment Group; Fitchburg (MA); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Family Entertainment Group is seeking an Arcade Attendant to create a fun, safe guest experience at our family entertainment center in Fitchburg, MA. You will support arcade operations, assist guests with questions, handle transactions, and help maintain a clean environment.

The role emphasizes customer service, basic math, and teamwork. Weekend and holiday availability is required, with opportunities to learn about promotions and merchandise throughout shifts.

Qualifications

• High school diploma or equivalent required.
• Friendly, professional demeanor with strong communication.
• Basic math and cash-handling skills.

Responsibilities

• Greet and assist guests with a friendly attitude.
• Operate POS systems and handle cash accurately.
• Explain games, promotions, and merchandise to guests.
• Maintain clean, organized arcade floor and displays.
• Troubleshoot minor token/ticket issues.
• Assist with stocking and inventory.

Skills

Customer service

Cash handling

Communication skills

Education

High school diploma or equivalent

Job description

Family Entertainment Group is seeking an Arcade Attendant to create a fun, safe guest experience at our family entertainment center in Fitchburg, MA. You will support arcade operations, assist guests with questions, handle transactions, and help maintain a clean environment.

The role emphasizes customer service, basic math, and teamwork. Weekend and holiday availability is required, with opportunities to learn about promotions and merchandise throughout shifts.