Arcade Experience Specialist — Flexible Shifts

Family-Entertainment-Group; Columbia Township (MO); On-site; USD 15,000 - 21,000; Part time

Job summary

Family Entertainment Group is seeking an Arcade Attendant to create a fun, safe guest experience at our family entertainment center. You will greet guests, operate POS, assist with programs, and keep games and merchandise tidy.

This role emphasizes customer service, accurate transactions, and situational awareness in a fast-paced environment. Requirements include a high school diploma, friendly demeanor, flexible shifts (nights/weekends/holidays), basic math, and the ability to lift up to 30

Qualifications

• Friendly, professional demeanor and clear communication.
• Able to work flexible shifts including nights, weekends, and holidays.
• Basic math and cash-handling abilities.
• Capable of standing for extended periods and lifting up to 30 pounds.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and upscale when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.

Skills

Customer service

Cash handling

Communication skills

Flexible schedule

Basic math

Teamwork

Education

High school diploma or equivalent

Job description

Family Entertainment Group is seeking an Arcade Attendant to create a fun, safe guest experience at our family entertainment center. You will greet guests, operate POS, assist with programs, and keep games and merchandise tidy.

This role emphasizes customer service, accurate transactions, and situational awareness in a fast-paced environment. Requirements include a high school diploma, friendly demeanor, flexible shifts (nights/weekends/holidays), basic math, and the ability to lift up to 30