Arcade Experience Specialist (Flexible Shifts)

Family Entertainment Group; Virginia; Hybrid; USD 17,000 - 21,000; Full time

Job summary

Family Entertainment Group operates world-class family entertainment centers and arcades across the United States, delivering memorable guest experiences. The Arcade Attendant role focuses on friendly service, smooth operations, and safe, clean environments that showcase engaging games and merchandise.

You will assist guests, manage transactions, stock displays, and help maintain an organized venue while supporting the broader team to ensure daily operations run efficiently and safely for all

Qualifications

• High school diploma or equivalent required.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Basic math and cash-handling skills.
• Able to lift up to 30 pounds and stand for extended periods.

Responsibilities

• Greet guests and assist with a friendly attitude.
• Operate POS systems and handle cash, credit, and vouchers accurately.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Load tickets and prizes into machines and restock merchandise displays.
• Troubleshoot and clear token or ticket jams.
• Clean games, tables, counters, and shelves to maintain a tidy environment.
• Perform any other duties as assigned by the General Manager.

Skills

Customer service

Cash handling

Communication skills

Flexibility

Physical stamina

Education

High school diploma or equivalent

Job description

Family Entertainment Group operates world-class family entertainment centers and arcades across the United States, delivering memorable guest experiences. The Arcade Attendant role focuses on friendly service, smooth operations, and safe, clean environments that showcase engaging games and merchandise.

You will assist guests, manage transactions, stock displays, and help maintain an organized venue while supporting the broader team to ensure daily operations run efficiently and safely for all