Arcade Guest Experience Associate | Flexible Shifts

Family-Entertainment-Group; Pocono Manor (PA); On-site; USD 17,000 - 22,000; Part time

Job summary

Family Entertainment Group is seeking an Arcade Attendant to create a fun, safe guest experience in our family entertainment center. You will support arcade operations, assist guests, and keep equipment, merchandise, and the space clean and organized, contributing to memorable visits.

In this role, you will handle cash and vouchers, assist with promotions, and ensure a welcoming environment for guests of all ages. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Customer service experience is preferred.
• Strong communication skills required.
• Basic math and cash handling abilities needed.
• Ability to work flexible shifts including nights and weekends.
• Ability to lift up to 30 pounds and stand for long periods.

Responsibilities

• Greet and assist guests with a friendly, helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Maintain records of daily sales and transactions.
• Monitor arcade floor for safety and security risks.
• Answer guest questions about games, activities, and merchandise.
• Troubleshoot token or ticket jams and assist with minor game maintenance.
• Keep games and merchandise clean and organized, restock as needed.
• Perform other duties as assigned by the General Manager.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Family Entertainment Group is seeking an Arcade Attendant to create a fun, safe guest experience in our family entertainment center. You will support arcade operations, assist guests, and keep equipment, merchandise, and the space clean and organized, contributing to memorable visits.

In this role, you will handle cash and vouchers, assist with promotions, and ensure a welcoming environment for guests of all ages. Flexibility for nights, weekends, and holidays is required.