Arcade Experience Associate | Flexible Shifts & Guest Joy

Family Entertainment Group LLC; Bloomington (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Family Entertainment Group in Bloomington, IN, seeks an Arcade Attendant to deliver a fun, safe guest experience at our family entertainment center. You will assist guests, operate the POS, handle tickets and prizes, and keep games and displays tidy.

Ideal candidates have a high school diploma, strong communication skills, flexibility for nights and weekends, and basic math for cash handling. Join a friendly team dedicated to exceptional guest service and smooth arcade operations.

Qualifications

• High school diploma or equivalent required.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Basic math and cash-handling skills.
• Able to lift up to 30 pounds and stand for extended periods.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and elevate when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.
• Perform any other duties as assigned by the General Manager.

Skills

Customer service

Cash handling

Guest relations

Communication skills

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

Family Entertainment Group in Bloomington, IN, seeks an Arcade Attendant to deliver a fun, safe guest experience at our family entertainment center. You will assist guests, operate the POS, handle tickets and prizes, and keep games and displays tidy.

Ideal candidates have a high school diploma, strong communication skills, flexibility for nights and weekends, and basic math for cash handling. Join a friendly team dedicated to exceptional guest service and smooth arcade operations.