Arcade Attendant - Create Fun Guest Experiences (Flexible)

Family Entertainment Group; BLOOMINGTON (MN); On-site; USD 20,000 - 28,000; Full time

Job summary

Family Entertainment Group in Bloomington, MN is seeking an Arcade Attendant to deliver a fun, safe guest experience at our center. You will support arcade operations, assist guests, handle transactions, restock merchandise, and maintain a clean environment.

The role requires a high school diploma, friendly communication, and the ability to work nights, weekends, and holidays. Join a team that values guest satisfaction and teamwork across locations.

Qualifications

• High school diploma or equivalent.
• Friendly and professional demeanor.
• Strong communication and math skills.
• Ability to work flexible shifts.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and elevate when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.
• Perform any other duties as assigned by the General Manager.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Family Entertainment Group in Bloomington, MN is seeking an Arcade Attendant to deliver a fun, safe guest experience at our center. You will support arcade operations, assist guests, handle transactions, restock merchandise, and maintain a clean environment.

The role requires a high school diploma, friendly communication, and the ability to work nights, weekends, and holidays. Join a team that values guest satisfaction and teamwork across locations.