Arcade Experience Specialist — Flexible Shifts

Family Entertainment Group LLC; Concord (NH); On-site; USD 17,000 - 22,000; Part time

Job summary

Family Entertainment Group is hiring an Arcade Attendant to deliver fun, safe guest experiences at our center. You will greet guests, operate POS, handle cash, assist with promotions, and keep games and merchandise tidy.

Role requires a friendly, professional demeanor, good math and cash-handling skills, and the ability to work nights, weekends, and holidays. Lift up to 30 pounds and stand for extended periods as part of daily tasks.

Qualifications

• High school diploma or equivalent.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Basic math and cash-handling skills.
• Able to lift up to 30 pounds and stand for extended periods.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and escalate when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.
• Perform any other duties as assigned by the General Manager

Skills

Cash handling

Customer service

Communication skills

Friendly demeanor

Job description

Family Entertainment Group is hiring an Arcade Attendant to deliver fun, safe guest experiences at our center. You will greet guests, operate POS, handle cash, assist with promotions, and keep games and merchandise tidy.

Role requires a friendly, professional demeanor, good math and cash-handling skills, and the ability to work nights, weekends, and holidays. Lift up to 30 pounds and stand for extended periods as part of daily tasks.