Arbys Shift Lead

LV Petroleum LLC; Jane Lew (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly wage

Growth opportunities

Employee discounts

Job summary

Arby's in Jane Lew, WV is seeking a Shift Lead to oversee daily operations and lead a team to deliver fast, friendly service and high-quality food. You will manage scheduling, cash handling, inventory, and ensure safety standards are met while driving sales through promotions.

Interview time is available 12pm EST to 4pm EST. This role requires strong leadership, excellent communication, and a hands-on approach to operational excellence.

Qualifications

• High school diploma or equivalent.
• 1–3 years in fast-food with supervisory experience preferred.
• Strong leadership and communication skills.
• Excellent customer service and problem-solving abilities.
• Familiarity with food safety regulations and POS systems.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Supervise, train, and motivate team members to achieve performance goals.
• Ensure high levels of customer satisfaction through service and quality food.
• Oversee food preparation, presentation, safety, sanitation, and inventory.
• Handle cash management, cash register operations, and reporting.
• Create employee schedules to meet business needs.
• Assist in sales growth via promotions and upselling techniques.
• Communicate with upper management regarding inventory, staffing, and feedback.

Skills

Leadership

Communication

Customer Service

Team Building

Problem Solving

Education

High School Diploma

Tools

POS Systems

Job description

Walk on in to 104 Jesse Run rd, Jane Lew WV

Interview any time between 12pm EST to 4pm EST

The Arbys Shift Lead at Arby's is responsible for the daily operations and leadership of the Arby's location. This role involves overseeing a team of employees, ensuring customer satisfaction, managing food quality and safety standards, and driving sales performance. The Shift Manager must demonstrate strong managerial skills and the ability to motivate employees, while also being hands-on in ensuring exceptional service and operational excellence.

Key Responsibilities:

• Team Leadership: Supervise, train, and motivate team members to achieve outstanding performance and efficiency
• Customer Service: Ensure high levels of customer satisfaction through excellent service and quality food
• Operational Management: Oversee food preparation and presentation, uphold safety and sanitation standards, and manage inventory levels
• Financial Oversight: Handle cash management, including cash register operations and financial reporting
• Scheduling: Create employee schedules to meet business needs and maintain optimal staffing levels
• Sales Growth: Assist in maximizing sales by implementing promotional initiatives and upselling techniques
• Reporting: Communicate effectively with upper management regarding inventory, staffing, and customer feedback

Requirements

• High school diploma or equivalent; further education in hospitality or business management is an advantage
• 1-3 years of experience in the fast-food industry, with prior supervisory or management experience preferred
• Strong leadership and team-building skills
• Excellent communication and interpersonal abilities
• Ability to handle and resolve customer complaints efficiently
• Familiarity with food safety regulations and point-of-sale systems
• Willingness to work flexible hours, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand for long periods and lift items up to 50 pounds
• Comfortable performing physical tasks such as food preparation and stocking supplies

Benefits

• Competitive hourly wage.
• Opportunities for growth and advancement.
• Employee discounts on food.