Arbitration Specialist - Vehicle Inspections & Disputes

Carvana; Chandler (AZ); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Holiday and Paid Time Off

Education and Equipment Reimbursement

Job summary

ADESA, a Carvana-owned company, seeks an inspector/arbitration specialist in Chandler, AZ. Responsible for resolving vehicle representation differences, overseeing inspections, managing WIP, and liaising with customers throughout arbitration processes.

Role requires bilingual Spanish/English, basic mechanical knowledge, and the ability to drive various vehicle types. Join a fast-paced team focused on accuracy, quality, and compliance.

Qualifications

• Bilingual Spanish/English required.
• High School diploma or GED preferred.
• Previous automotive auction, inspection, or mechanical experience required.
• Must be 18+ with a valid driver's license.

Responsibilities

• Inspection Oversight: ensure accuracy and consistency of reports.
• Pipeline Management: manage WIP through inspection and arbitration.
• Arbitration Resolution: resolve buyer-seller representation differences.
• Hands-on Quality Control: inspect vehicles to verify condition.
• Customer Liaison: act as professional contact for arbitration transactions.
• Technical Compliance: enforce arbitration policies and guidelines.
• Third-Party Coordination: arrange external inspections as needed.
• Reporting & Documentation: maintain records of outcomes and progress.
• Safety & Compliance: follow all policies and laws.
• Other Duties: perform additional tasks as assigned.

Skills

Bilingual Spanish/English

Computer systems proficiency

Education

High School diploma or GED

Job description

ADESA, a Carvana-owned company, seeks an inspector/arbitration specialist in Chandler, AZ. Responsible for resolving vehicle representation differences, overseeing inspections, managing WIP, and liaising with customers throughout arbitration processes.

Role requires bilingual Spanish/English, basic mechanical knowledge, and the ability to drive various vehicle types. Join a fast-paced team focused on accuracy, quality, and compliance.