Arbitration & Vehicle Inspection Lead

Carvana; Manville (NJ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

Job summary

ADESA, a Carvana-owned company, seeks an Inspector to oversee vehicle inspections, arbitration reports, and quality control across site operations. You will manage the inspection pipeline, ensure accuracy, and liaise with buyers and sellers.

The role requires mechanical aptitude, strong communication, and the ability to work in a fast-paced environment. You will coordinate third-party inspections, document outcomes, and ensure compliance with policies and laws while maintaining safety standards.

Qualifications

• Strong mechanical knowledge and the ability to perform basic diagnostic determinations.
• Excellent communication skills for interactions with buyers, sellers and teams.
• Ability to analyze inspection reports and maintain audit quality.
• Proven capability to manage a high-volume Work-In-Progress pipeline.

Responsibilities

• Oversee the quality and throughput of vehicle inspections to ensure accuracy and consistency across all reports.
• Actively manage the WIP (Work-In-Progress) pipeline to ensure vehicles move efficiently through the inspection and arbitration process.
• Resolve differences between buyers and sellers arising from representations on the auction block, including mechanical, cosmetic, or disclosure issues.
• Conduct hands‑on vehicle inspections when needed to verify condition and ensure high‑quality standards.
• Serve as a professional liaison for internal and external customers on arbitration transactions and dispute resolution.
• Follow arbitration policies, NAAA guidelines, and jurisdictional requirements.
• Coordinate third-party inspections as required and maintain accurate records for arbitrated units.
• Maintain precise records of arbitration outcomes and provide status updates to leadership.
• Ensure compliance with all safety protocols and company policies at all times.

Skills

Technical/Mechanical Knowledge

Conflict Resolution

Analytical Thinking

Communication

Organizational Excellence

Customer Focus

Education

High School diploma or GED preferred

Tools

Mobile inspection tools

Internal inventory databases

Job description

ADESA, a Carvana-owned company, seeks an Inspector to oversee vehicle inspections, arbitration reports, and quality control across site operations. You will manage the inspection pipeline, ensure accuracy, and liaise with buyers and sellers.

The role requires mechanical aptitude, strong communication, and the ability to work in a fast-paced environment. You will coordinate third-party inspections, document outcomes, and ensure compliance with policies and laws while maintaining safety standards.