Arbitration Quality Analyst: Precision & Compliance

Capitol Bridge, LLC.; Columbia (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, and pharmacy

401(k) retirement plan with company m

Paid time off

Paid holidays

Job summary

Capitol Bridge is seeking a dynamic Arbitration Quality Analyst to review arbitration cases and rationales against approved quality standards. The role focuses on documenting findings, applying correction paths, and escalating potential compliance issues when needed.

The position involves collaboration with Quality, Training, Compliance, Reporting, and program leadership to ensure accuracy and timeliness in reviews and closeout decisions.

Qualifications

• Experience reviewing complex written case decisions or regulated documentation.
• Strong attention to detail and ability to explain findings neutrally and clearly.
• Attorney credentials to be specified for any subset of positions assigned credentialed legal review.

Responsibilities

• Review Arbitration cases and rationales against approved quality standards and document findings before or after closeout as assigned.
• Perform assigned quality reviews using the approved checklist and sampling or risk rules.
• Record clear findings, evidence, and required corrections in the designated system.
• Return work through the defined correction path and verify corrections when assigned.
• Participate in calibration and report recurring defects or unclear standards.

Skills

Attention to detail

Written communication

Legal review experience

Job description

Capitol Bridge is seeking a dynamic Arbitration Quality Analyst to review arbitration cases and rationales against approved quality standards. The role focuses on documenting findings, applying correction paths, and escalating potential compliance issues when needed.

The position involves collaboration with Quality, Training, Compliance, Reporting, and program leadership to ensure accuracy and timeliness in reviews and closeout decisions.