Arbitration Quality Analyst - Compliance & Quality Review

Capitol Bridge, Llc; Columbia (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, and pharmacy

Company-sponsored life insurance

401(k) retirement plan with company+

Paid time off

Employee Assistance Program

Paid training

Job summary

Capitol Bridge, LLC in Columbia, SC is seeking an Arbitration Quality Analyst to review arbitration cases against approved quality standards and document findings prior to closeout.

You will perform quality reviews using checklists, record findings with evidence, and escalate compliance issues as needed while avoiding unauthorized closeout decisions.

This role requires attention to detail and experience with regulated documentation; background checks will be conducted.

Qualifications

• Experience reviewing complex written case decisions or regulated documentation.
• Strong attention to detail and ability to explain findings neutrally and clearly.
• Attorney credentials to be specified for any subset of positions assigned credentialed legal review.

Responsibilities

• Review Arbitration cases and rationales against approved quality standards and document findings before or after closeout as assigned.
• Perform assigned quality reviews using the approved checklist and sampling or risk rules.
• Record clear findings, evidence, and required corrections in the designated system.
• Return work through the defined correction path and verify corrections when assigned.
• Participate in calibration and report recurring defects or unclear standards.
• Escalate potential compliance issues without making unauthorized closeout or payment decisions.

Skills

Attention to detail

Regulated documentation experience

Education

Legal credentials (Attorney)

Job description

Capitol Bridge, LLC in Columbia, SC is seeking an Arbitration Quality Analyst to review arbitration cases against approved quality standards and document findings prior to closeout.

You will perform quality reviews using checklists, record findings with evidence, and escalate compliance issues as needed while avoiding unauthorized closeout decisions.

This role requires attention to detail and experience with regulated documentation; background checks will be conducted.