Arbitration Case Intake Specialist

American-Arbitration-Association; New York (NY); Presencial; USD 62.000 - 66.000; Jornada completa

Descripción de la vacante

American Arbitration Association in New York is seeking an Intake Clerk to support no-fault arbitration case filings. You will perform data entry, review filings for compliance, and upload documents into the online case management system.

The role requires attention to detail, strong organizational skills, and the ability to maintain confidentiality. On-site work with training and meetings, serving clients and attorneys in a fast-paced environment.

Formación

• Strong attention to detail and accuracy in data entry and record-keeping.
• Excellent organizational and time-management skills to handle multiple tasks and meet deadlines.
• Proficient in Microsoft Office Suite and web-based case management systems.
• Strong written and verbal communication skills to interact effectively with clients, attorneys, arbitrators, mediators, and colleagues.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Responsabilidades

• Review case filings to ensure compliance with filing requirements and accurately enter information.
• Scan and upload documents into the online case management system.
• Maintain confidentiality of case information and follow data privacy policies.
• Respond to inquiries from parties and direct complex questions to appropriate departments.
• Attend on-site and in-person meetings and training sessions.

Conocimientos

Data entry

Microsoft Office

Organizational skills

Communication skills

Educación

Associate's Degree in business or related discipline

Herramientas

Web-based case management systems

Descripción del empleo

American Arbitration Association in New York is seeking an Intake Clerk to support no-fault arbitration case filings. You will perform data entry, review filings for compliance, and upload documents into the online case management system.

The role requires attention to detail, strong organizational skills, and the ability to maintain confidentiality. On-site work with training and meetings, serving clients and attorneys in a fast-paced environment.