AR Specialist: Collections & Invoicing

Davis Standard; Stonington (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Davis-Standard in Stonington, CT is seeking a full-time Accounts Receivable Specialist to join our Finance Team. The role supports the order-to-cash cycle with focus on collections, invoicing, dispute resolution, account follow-up, and AR reporting.

The ideal candidate is detail-oriented, proactive, and able to communicate with customers and internal stakeholders while managing multiple priorities in a fast-paced environment. This position reports to the Accounts Receivable Supervisor.

Qualifications

• Three or more years of Accounts Receivable experience with a strong focus on collections, invoicing, dispute resolution, and customer follow-up.
• Experience with Epicor, MIS, or other ERP/AR systems preferred.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Strong attention to detail, accuracy, organization and follow-through.
• Excellent written and verbal communication, including phone/email contact with customers.
• Ability to analyze account information, resolve discrepancies, and present findings to internal stakeholders.

Responsibilities

• Manage collection follow-up and customer account activity for an assigned AR portfolio, prioritizing overdue balances and securing payments.
• Research and resolve short payments, deductions, billing questions, disputes, and discrepancies.
• Generate and issue invoices accurately and on schedule with required documentation.
• Manage AR email inbox and respond to inquiries in a timely, professional manner.
• Collaborate with Sales, Customer Service, Plant Operations and other teams to resolve payment delays.
• Monitor aging, credit concerns, and collection priorities using AR systems and reporting tools.
• Prepare customer statements and support AR reporting, including cash forecasting and ad hoc analyses.
• Support cash applications by researching payment questions and posting follow-ups.
• Maintain customer account documentation and support AR process improvements.

Skills

Accounts Receivable

Collections

Invoicing

ERP systems

Microsoft Excel

Communication skills

Education

High school diploma

Accounting coursework preferred

Tools

Epicor

MIS

Job description

Davis-Standard in Stonington, CT is seeking a full-time Accounts Receivable Specialist to join our Finance Team. The role supports the order-to-cash cycle with focus on collections, invoicing, dispute resolution, account follow-up, and AR reporting.

The ideal candidate is detail-oriented, proactive, and able to communicate with customers and internal stakeholders while managing multiple priorities in a fast-paced environment. This position reports to the Accounts Receivable Supervisor.