AR Specialist: Cash Flow & Customer Relations

Muskego; Muskego (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Inpro is seeking an Accounts Receivable Specialist to manage customer accounts, improve cash flow, and deliver strong customer service. You will work with customers, sales teams, and internal departments to resolve payment issues and ensure timely collections.

The ideal candidate is a proactive relationship builder with excellent communication, negotiation, and problem-solving skills, capable of handling multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent and relevant AR/collections experience.
• Experience with ERP systems and AR software is preferred.
• Strong communication and customer service orientation.

Responsibilities

• Manage assigned customer accounts and aging reports for collections.
• Contact customers via phone and email to collect overdue invoices.
• Document collection activities and account status updates.
• Collaborate with Sales, Customer Service, and Finance to resolve issues.
• Monitor credit holds and support release decisions when needed.
• Identify potential credit risks and escalate to management.
• Meet collection performance goals and improve cash flow.

Skills

Strong communication

Negotiation

Problem solving

Customer service

Time management

Education

High school diploma

Experience in collections / AR

Tools

ERP systems

AR software

Job description

Inpro is seeking an Accounts Receivable Specialist to manage customer accounts, improve cash flow, and deliver strong customer service. You will work with customers, sales teams, and internal departments to resolve payment issues and ensure timely collections.

The ideal candidate is a proactive relationship builder with excellent communication, negotiation, and problem-solving skills, capable of handling multiple tasks in a fast-paced environment.