The Accounts Receivable Specialist is responsible for managing and optimizing the accounts receivable process to ensure timely and accurate collection of payments. This role plays a critical part in maintaining cash flow, reconciling customer accounts, and supporting month-end close activities while collaborating with internal teams and external partners.
Key Responsibilities
- Manage the full accounts receivable lifecycle, including invoicing, cash application, and collections
- Prepare, review, and distribute accurate invoices in accordance with contractual terms
- Apply customer payments (ACH, wire, check, lockbox) and resolve unapplied cash
- Monitor aging reports and follow up on past-due balances to ensure timely resolution
- Investigate and resolve billing discrepancies and customer inquiries
- Reconcile accounts receivable sub-ledger to the general ledger
- Assist with month-end and year-end close activities, including journal entries and reporting
- Maintain accurate records and documentation in compliance with internal controls and audit requirements
- Collaborate with internal departments such as accounting, underwriting, operations, and customer service
- Support process improvement initiatives to enhance efficiency and accuracy
- Assist with ad hoc reporting and analysis as needed
Qualifications
- Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred
- 2–5 years of accounts receivable or general accounting experience
- Strong understanding of accounts receivable processes and basic accounting principles
- Experience working with ERP systems and Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP preferred)
- High level of accuracy, attention to detail, and organizational skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong written and verbal communication skills
- Experience in financial services, insurance, or regulated environments is a plus