AR Specialist

firstPRO 360; Norcross (GA); Hybrid; USD 52,000 - 66,000; Full time

Job summary

firstPRO 360 in Norcross, GA is seeking an AR Specialist for a temp-to-hire role. The ideal candidate has 3+ years of AR experience in account management, deductions, disputes, and freight claims. Expect about 50 accounts and a hands-on approach to collecting past-due balances.

The position requires working in-office most days (4 days in the office) with a professional, proactive mindset to manage aging and payments from large retailers.

Qualifications

• 3+ years of AR experience in account management, deductions, disputes, freight claims.
• Experience handling ~50 accounts and communicating with large retailers.
• Professional, hands-on approach to collecting past-due balances.
• Ability to navigate customer portals and payment processes.

Responsibilities

• Manage approx. 50 accounts and respond to past due balances via portal or email.
• Maintain aging under 30 days and monitor invoice status in customer portals.
• Process deductions and enter claims for shortages, defectives, rebates, and allowances.
• Handle disputes including shortages, rebates, and other allowances; request supporting data as needed.
• Download remittance advices and process payments from portals or emails.
• Process packets to Purchasing and to the Bank after orders ship; track payment dates.
• Assist auditors with reports and routine clerical tasks.

Skills

Accounts Receivable

Disputes

Deductions

Customer communication

Job description

Job Description

Job Description

firstPRO is seeking an AR Specialist for a temp to hire opportunity in Norcross, GA. The ideal candidate will have 3+ yrs of AR experience in account management, deductions, disputes, freight claims, etc.

4 days in office

Overview

You will be responsible for handling approx. 50 accounts. This isn't a true collections role--more so account management; contacting large big box retailers and providing info to them so they can pay their past due balances ($1-2M or less). It's a very hands on, but professional approach to collecting money that is past due.

Job Description

Aging Report

• The goal is to keep the Aging manageable and under 30 days past due.
• Review invoice status on the customer’s portal.
• Email the customers within 7 – 12 days past the due date.
• Following up if no response or if the payment has not been received.
• Keep the diary updated on the customer’s accounts.

Deductions

• Download DM invoices and details of the issue.
• Pull email communications, print the original invoice, etc. to complete the packet and validate prior to entering the claims.
• Process any claims for deductions, such as shortages, defectives, rebates, and allowances.

Disputes

• Shortage claims – pull POD’s and dispute on the customer’s portal or via email.
• Rebates, co-ops, other allowances
• * If deemed Invalid or were over-deducted.
  • Request supporting data.
• Follow-up for status of data or repayment.

Remittance Advices

• Download remits from customers’ portal or email if not provided at the time of payment.

Direct Import

• Process the packets to Purchasing.
• Process the packets to the Bank after the orders have shipped.
• Follow up to confirm the approved date of payment.
• Freight Claims – process LTL and Small Parcel Claims on the portals.

Other

• Excel – Creating statements, open A/R, Aging Report, Researching, etc
• Queries – Pull in data to research or assist in daily tasks.
• Auditors, various reports, and tasks as required.
• Clerical Tasks such as filing, pulling documents, scanning, etc.