Accounts Receivable Collections Specialist

Fortune-International,-LLC; Bensenville (IL); Presencial; USD 37.000 - 45.000; Jornada completa

Descripción de la vacante

Fortune Fish & Gourmet in Bensenville, IL is seeking an Accounts Receivable Collections Specialist. You will manage customer accounts, ensure timely invoice collection, and maintain accurate financial records.

The role requires strong negotiation and communication skills to balance collection goals with positive customer relationships. The ideal candidate has at least three years of AR/Collections or related accounting experience, plus proficiency with Microsoft Office and ERP systems; Microsoft

Formación

• At least three years of accounts receivable, collections, credit, or related accounting experience.
• Strong verbal communication and negotiation skills are required.
• Proficient in Microsoft Office (Excel, Word, Outlook); Microsoft Dynamics Business Central a plus.

Responsabilidades

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain customer relationships and manage customer accounts.
• Investigate and resolve payment disputes, deduction issues and account discrepancies.
• Monitor customer payment trends and identify potential collection risks.
• Ensure documentation of communications and collection activities within the ERP system.
• Assist with year-end audits.

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Collections Specialist

Full Time Clerical Corporate, Bensenville, IL, US

2 days ago Requisition ID: 2374

Salary Range: $27.00 To $33.00 Hourly

Summary of Position:

The Accounts Receivable Collections Specialist is responsible for managing customer accounts, ensuring timely collection of outstanding invoices and maintaining accurate financial records. This role requires strong verbal communication and negotiation skills to effectively collect outstanding balances, resolve disputes and establish payment arrangements through direct customer contact. The ideal candidate will have experience working with a vast portfolio of business relationships, possess exceptional attention to detail and demonstrate the ability to balance collection objectives while maintaining positive customer relationships.

Responsibilities:

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain customer relationships and manage customer accounts.
• Investigate and resolve payment disputes, deduction issues and account discrepancies.
• Monitor customer payment trends and identify potential collection risks.
• Ensure accurate documentation of customer communications, payment commitments and collection activities within the ERP system.
• Work with the Sales Department to ensure AR activities are compliant with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.
• Experience- At least three years of relevant Accounts Receivable, Collections, Credit or related accounting experience.
• Negotiation Skills – Demonstrated success negotiating payment arrangements and resolving collection issues through direct customer phone contact.
• Work ethic – Strong sense of urgency and ability to manage multiple priorities while meeting critical deadlines.
• Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with an Microsoft Dynamics Business Central a plus.
• Teamwork: Strong interpersonal skills required in order to function within the accounting team.
• A combination of the above will also be considered

Fortune Fish & Gourmet is an equal opportunity employer.