Accounts Receivable Collections Specialist

Fortune-International,-LLC; Riverside (MO); On-site; USD 56,000 - 69,000; Full time

Job summary

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist to manage customer accounts and ensure timely collection of invoices in Riverside, MO. The role requires strong negotiation and communication skills, with experience handling a large portfolio and maintaining accurate financial records.

Responsibilities include high-volume calls, dispute resolution, and payment arrangements. Proficiency with ERP systems and MS Office is essential; a minimum of three years in AR or

Qualifications

• At least three years of AR, collections, credit, or related accounting experience.
• Proven negotiation skills with direct customer contact.
• Strong verbal communication and attention to detail.
• Proficiency with ERP systems and MS Office (Excel, Word, Outlook).

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions.
• Maintain customer relationships and manage accounts.
• Investigate and resolve payment disputes and discrepancies.
• Monitor payment trends and identify collection risks.
• Document communications and collection activities in the ERP system.
• Coordinate with Sales to ensure AR processes align with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Perform other duties as assigned.

Skills

Negotiation skills

Communication

Attention to detail

Time management

Teamwork

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Dynamics Business Central

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Collections Specialist

Full Time Clerical Riverside, MO, US

2 days ago Requisition ID: 2376

$27.00 To $33.00 Hourly

Summary of Position:

The Accounts Receivable Collections Specialist is responsible for managing customer accounts, ensuring timely collection of outstanding invoices and maintaining accurate financial records. This role requires strong verbal communication and negotiation skills to effectively collect outstanding balances, resolve disputes and establish payment arrangements through direct customer contact. The ideal candidate will have experience working with a vast portfolio of business relationships, possess exceptional attention to detail and demonstrate the ability to balance collection objectives while maintaining positive customer relationships.

Responsibilities:

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain customer relationships and manage customer accounts.
• Investigate and resolve payment disputes, deduction issues and account discrepancies.
• Monitor customer payment trends and identify potential collection risks.
• Ensure accurate documentation of customer communications, payment commitments and collection activities within the ERP system.
• Work with the Sales Department to ensure AR activities are compliant with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.
• Experience- At least three years of relevant Accounts Receivable, Collections, Credit or related accounting experience.
• Negotiation Skills – Demonstrated success negotiating payment arrangements and resolving collection issues through direct customer phone contact.
• Work ethic – Strong sense of urgency and ability to manage multiple priorities while meeting critical deadlines.
• Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with an Microsoft Dynamics Business Central a plus.
• Teamwork: Strong interpersonal skills required in order to function within the accounting team.
• A combination of the above will also be considered

Fortune Fish & Gourmet is an equal opportunity employer.