Accounts Receivable Collections Specialist - Union, NJ

Fortune International, Llc; Union (NJ); On-site; USD 27,000 - 33,000; Full time

Job summary

Fortune Fish & Gourmet is seeking an Accounts Receivable Collections Specialist in Union, NJ. This full-time clerical role requires managing customer accounts, collecting on invoices, and maintaining accurate financial records. A strong negotiator with attention to detail will thrive in this fast-paced environment.

Ideal candidate has an Associates degree or equivalent and at least three years in AR/collections, with proficiency in Microsoft Office and ERP systems. Equal opportunity employer.

Qualifications

• Associates Degree or equivalent.
• At least three years of AR/Collections/Credit experience.
• Proven negotiation skills with direct customer contact.
• Proficiency in Excel, Word, Outlook; Dynamics a plus.
• Strong teamwork within an accounting environment.

Responsibilities

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain and manage customer accounts and relationships.
• Investigate and resolve payment disputes and account discrepancies.
• Monitor payment trends and identify potential collection risks.
• Document communications and collection activities in the ERP system.
• Coordinate with Sales to ensure AR activities comply with protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.

Skills

Negotiation

Work Ethic

Teamwork

Education

Associate degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Dynamics 365/Business Central

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Collections Specialist - Union, NJ

Full Time Clerical Union, NJ, US

Salary Range: $27.00 To $33.00 Annually

Summary of Position:

The Accounts Receivable Collections Specialist is responsible for managing customer accounts, ensuring timely collection of outstanding invoices and maintaining accurate financial records. This role requires strong verbal communication and negotiation skills to effectively collect outstanding balances, resolve disputes and establish payment arrangements through direct customer contact. The ideal candidate will have experience working with a vast portfolio of business relationships, possess exceptional attention to detail and demonstrate the ability to balance collection objectives while maintaining positive customer relationships.

Responsibilities:

• Conduct high-volume outbound collection calls and negotiate payment resolutions with customers.
• Maintain customer relationships and manage customer accounts.
• Investigate and resolve payment disputes, deduction issues and account discrepancies.
• Monitor customer payment trends and identify potential collection risks.
• Ensure accurate documentation of customer communications, payment commitments and collection activities within the ERP system.
• Work with the Sales Department to ensure AR activities are compliant with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Other duties as assigned by the Collections Supervisor.
• Education – Associates Degree or equivalent.
• Experience – At least three years of relevant Accounts Receivable, Collections, Credit or related accounting experience.
• Negotiation Skills – Demonstrated success negotiating payment arrangements and resolving collection issues through direct customer phone contact.
• Work ethic – Strong sense of urgency and ability to manage multiple priorities while meeting critical deadlines.
• Negotiation Skills – Demonstrated success negotiating payment arrangements and resolving collection issues through direct customer phone contact.
• Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with an Microsoft Dynamics Business Central a plus.
• Teamwork: Strong interpersonal skills required in order to function within the accounting team.
• A combination of the above will also be considered

Fortune Fish & Gourmet is an equal opportunity employer.