AR & Collections Specialist — High-Volume Billing

Fss-Technologies; Ypsilanti (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

FSS Technologies is seeking a Billing & Collections Associate in Ypsilanti, Michigan. The role involves contacting clients to collect overdue payments, resolving billing issues, and updating customer information on the Customer Management Team.

Candidates should have experience in Billing or Accounts Receivable, familiarity with NetSuite, and strong communication skills. The position offers growth opportunities and a broad benefits package as part of our inclusive workplace.

Qualifications

• 1 year experience with Billing, Collections or Accounts Receivable.
• Customer service and account management experience.
• Prior experience with NetSuite preferred.

Responsibilities

• Contact clients to collect outstanding payments (approx. 70–100 calls/emails/texts per day).
• Resolve billing problems and update customer contact information.
• Monitor accounts and report on collection activity and accounts receivable status.
• Process payments and refunds and take actions to encourage timely debt payments.

Skills

Accounts Receivable

Billing procedures

Collection techniques

MS Office proficiency

Communication skills

Detail-oriented

Tools

NetSuite

MS Office

Job description

FSS Technologies is seeking a Billing & Collections Associate in Ypsilanti, Michigan. The role involves contacting clients to collect overdue payments, resolving billing issues, and updating customer information on the Customer Management Team.

Candidates should have experience in Billing or Accounts Receivable, familiarity with NetSuite, and strong communication skills. The position offers growth opportunities and a broad benefits package as part of our inclusive workplace.