AR Collections Specialist: Deductions & Payments

AJM Packaging Corporation; Bloomfield Hills (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Optical Insurance

Life Insurance

401K with Safe Harbor Match

Tuition Assistance

Employee Assistance Program

Job summary

AJM Packaging Corporation is seeking a Collection Specialist to resolve unauthorized customer deductions and manage collections across the Accounts Receivable team. You will communicate with customers via email, portal, and phone, coordinating with internal departments and plants to settle outstanding payments.

Ideal candidates have 2+ years in AR, strong accounting knowledge, and excellent communication. This role supports a high-volume environment with opportunities for professional

Qualifications

• Associate degree in accounting or related field required, bachelor's preferred.
• Minimum 2 years of Accounts Receivable experience.
• Working knowledge of accounting principles and Microsoft applications.
• Strong written and verbal communication skills; attention to detail.

Responsibilities

• Pursue collection of outstanding invoices by contacting customers and notifying payment requirements.
• Research and process customer deductions; coordinate with internal departments and plants to resolve issues.
• Serve as contact for AR inquiries; provide timely responses after researching accounts.
• Identify recurring issues causing delays or unauthorized deductions and collaborate to resolve root causes.
• Cross-train across AR functions to provide coverage for cash applications, invoicing, credits, price letters, and broker/rebates.

Skills

Communication skills

Attention to detail

Multitasking

Collections experience

High-volume environment

Adaptability

Education

Associate degree in accounting

Bachelor’s degree preferred

Tools

Microsoft Office

Microsoft Teams

SharePoint

Job description

AJM Packaging Corporation is seeking a Collection Specialist to resolve unauthorized customer deductions and manage collections across the Accounts Receivable team. You will communicate with customers via email, portal, and phone, coordinating with internal departments and plants to settle outstanding payments.

Ideal candidates have 2+ years in AR, strong accounting knowledge, and excellent communication. This role supports a high-volume environment with opportunities for professional