AR Collections Specialist - Cash Flow & Invoicing

Mondofix Inc.; Naples (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Mondofix Inc. in Naples, FL seeks an Accounts Receivable Collections Coordinator to manage day-to-day AR and collections across franchise network. You will monitor aging, pursue payment arrangements, and collaborate with Sales, Operations, and Customer Service to improve cash flow and resolve discrepancies.

Strong communication and analytical skills are essential. The role requires attention to detail, ability to handle multiple priorities in a fast-paced environment, and proficiency with Excel

Qualifications

• 1-3 years of experience in Accounts Receivable, Collections, Credit, or related accounting function.

Responsibilities

• Support franchisees and customers with account inquiries, reporting, billing, and payment-related issues.
• Generate and distribute customer invoices accurately and in a timely manner.
• Process and post customer payments to the appropriate accounts.
• Monitor accounts receivable aging reports and proactively follow up on outstanding balances.
• Contact customers and franchisees regarding overdue accounts through phone calls, emails, and written correspondence.
• Establish and monitor payment arrangements with customers as appropriate.
• Maintain detailed documentation of collection activities, customer communications, and payment commitments.
• Identify delinquent accounts requiring escalation and coordinate with management regarding external collection efforts when necessary.
• Collaborate with Sales, Operations, Customer Service, and other departments to facilitate timely collections and resolve account-related concerns.
• Maintain accurate and up-to-date customer account records.
• Prepare periodic accounts receivable and collections reports for management review.
• Identify process improvement opportunities and recommend solutions to enhance collection effectiveness and operational efficiency.
• Ensure compliance with company policies and established accounting procedures.
• Perform other related duties and special projects as assigned.

Skills

Customer Focus

Communication

Time Management

Energy & Stress Management

Teamwork

Quality Orientation

Problem Solving

Accountability and Dependability

Ethics and Integrity

Education

High School Diploma or equivalent

Associate's Degree in Accounting, Finance, Business Administration, or related field asset

Tools

Excel

ERP systems

Job description

Mondofix Inc. in Naples, FL seeks an Accounts Receivable Collections Coordinator to manage day-to-day AR and collections across franchise network. You will monitor aging, pursue payment arrangements, and collaborate with Sales, Operations, and Customer Service to improve cash flow and resolve discrepancies.

Strong communication and analytical skills are essential. The role requires attention to detail, ability to handle multiple priorities in a fast-paced environment, and proficiency with Excel