AR Collections Specialist | Cash Flow & Disputes

Socket.dev; Roanoke (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Socket.dev is seeking an Account Resolution Specialist to support the AR and cash applications teams, focusing on improving cash collections and DSO metrics. You will collaborate with various departments to resolve billing issues for a large customer base and ensure timely payments.

The ideal candidate has a accounting background, strong analytical and communication skills, and can work cross-functionally in a fast-paced environment to drive results and customer satisfaction.

Qualifications

• Requires college degree or 2+ years related professional experience.
• Proven analytical and problem-solving abilities.
• Strong communication and collaboration skills.

Responsibilities

• Monitor portfolio of clients and manage AR collections for accuracy.
• Apply procedures to troubleshoot non-payment, including dunning and outreach.
• Collaborate with AR Invoicing, Cash Applications, and Customer Service to resolve disputes.
• Escalate uncollected accounts and review aging with AVP/DOO as needed.
• Build cross-functional relationships and support process improvements.

Skills

Analytical skills

Communication

Interpersonal skills

Problem-solving

Multi-tasking

Team collaboration

Presentation skills

Self-starter

Attention to deadlines

Education

College degree or 2 years related experience

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Socket.dev is seeking an Account Resolution Specialist to support the AR and cash applications teams, focusing on improving cash collections and DSO metrics. You will collaborate with various departments to resolve billing issues for a large customer base and ensure timely payments.

The ideal candidate has a accounting background, strong analytical and communication skills, and can work cross-functionally in a fast-paced environment to drive results and customer satisfaction.