Accounts Receivable Specialist - Cash Apps & Collections

Ace Hardware Corporation; Cumming (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Ace Hardware Corporation is seeking a detail-oriented Accounts Receivable Specialist to manage cash applications, collections and AR email management. You will work with ACH, wires, lockbox, cards and checks, resolving unapplied cash and discrepancies while reconciling customer accounts.

The role requires 2+ years AR experience, strong Excel skills and clear communication. Epicor ERP experience is a plus as you support customer account resolution across our network.

Qualifications

• 2+ years of Accounts Receivable experience.
• Strong cash application experience in a high-volume environment.
• Collections experience and customer account management skills.
• Proficiency with Microsoft Excel and Microsoft Office.
• Excellent written and verbal communication skills.
• Epicor ERP experience preferred.

Responsibilities

• Accurately apply customer payments including ACH, wire transfers, lockbox, credit cards, and checks.
• Research and resolve unapplied cash, short pays, deductions, and payment discrepancies.
• Reconcile customer accounts and maintain accurate balances.
• Monitor aging reports and follow up on past-due accounts.
• Conduct collection calls and emails to collect outstanding balances.
• Manage AR shared mailbox and respond to invoice/payment inquiries.
• Investigate billing disputes and coordinate with store managers to resolve issues.
• Ad hoc reporting as needed.

Skills

Accounts Receivable

Cash applications

Collections

Excel

Written & verbal communication

Tools

Epicor ERP

Job description

Ace Hardware Corporation is seeking a detail-oriented Accounts Receivable Specialist to manage cash applications, collections and AR email management. You will work with ACH, wires, lockbox, cards and checks, resolving unapplied cash and discrepancies while reconciling customer accounts.

The role requires 2+ years AR experience, strong Excel skills and clear communication. Epicor ERP experience is a plus as you support customer account resolution across our network.