AR Collections Specialist: Boost Cash Flow & Clients

Interface; LaGrange (GA); On-site; USD 38,000 - 56,000; Full time

Job summary

Interface is seeking a Collections Specialist to manage accounts receivable, contact customers with open balances, and maintain accurate records. The role emphasizes data integrity, timely follow-up, and collaboration with the Credit Analyst to ensure accurate postings and refunds.

The ideal candidate brings 1–3 years of collections experience, strong analytical and communication skills, and proficiency in Excel and JDE Enterprise One. This on-site role fits within Interface's Georgia operations.

Qualifications

• Minimum 1–3 years in credit or collections, or a college degree.
• Strong analytical capabilities to review accounts and determine next steps.
• Professional phone etiquette for outbound and inbound inquiries.
• Clear written and verbal communication across multiple teams.
• Experience entering and reviewing data on various websites and systems.

Responsibilities

• Contact customers with open receivables to request payment.
• Follow up on all past due invoices until resolved.
• Research unapplied cash and credit memos to determine refunds or application.
• Coordinate with Administrative and Quality Claims on balances.
• Maintain and reconcile customer accounts and collaborate with Credit Analyst.
• Process refunds, vendor requests, and credit card over-payments when needed.
• Send invoices and statements of account to customers.
• Pull daily payment details from bank and manage third-party invoicing.

Skills

Credit collections experience

Analytical skills

Professional phone etiquette

Communication skills

Interpersonal skills

Data entry

Education

High school diploma or equivalent

Tools

Excel

JDE Enterprise One

Job description

Interface is seeking a Collections Specialist to manage accounts receivable, contact customers with open balances, and maintain accurate records. The role emphasizes data integrity, timely follow-up, and collaboration with the Credit Analyst to ensure accurate postings and refunds.

The ideal candidate brings 1–3 years of collections experience, strong analytical and communication skills, and proficiency in Excel and JDE Enterprise One. This on-site role fits within Interface's Georgia operations.