Global Collections Specialist — AR & Credit Support

Interface, Inc.; LaGrange (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Interface, Inc. is seeking a Collections Specialist in Georgia to manage accounts receivable collections and communicate with customers on past-due balances. The role partners with the Credit Analyst to resolve discrepancies and improve cash flow.

On-site position supporting multiple brands and working within a general office environment. Ideal candidates have 1–3 years in credit/collections, strong Excel skills, and excellent communication.

Qualifications

• 1–3 years of credit or collections experience, or an associated college degree.
• Strong analytical skills and professional phone etiquette.
• Proficiency with Microsoft Office, especially Excel.
• Ability to enter and review data across multiple websites.
• Effective written and verbal communication; strong interpersonal skills.

Responsibilities

• Contact customers with open receivables for payment.
• Continuous follow up on any past due invoices until paid.
• Research unapplied cash and credit memos to determine refunds or application of funds.
• Follow up with Administrative and Quality Claims for balances on accounts receivable.
• Maintain and reconcile customers' accounts; work with Credit Analyst.
• Initiate vendor refund requests and process check requests.
• Refund credit card over-payments to customers; send invoices and statements.
• Pull Daily Payment Details from Bank and maintain Third Party Invoicing portals.
• Perform other duties as assigned.

Skills

Credit/collections experience

Analytical skills

Phone etiquette

Excel

Data entry

Verbal & written communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

JDE Enterprise One

Job description

Interface, Inc. is seeking a Collections Specialist in Georgia to manage accounts receivable collections and communicate with customers on past-due balances. The role partners with the Credit Analyst to resolve discrepancies and improve cash flow.

On-site position supporting multiple brands and working within a general office environment. Ideal candidates have 1–3 years in credit/collections, strong Excel skills, and excellent communication.