AR Collections Specialist

Shelby American, Inc.; Houston (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at a leading provider of inspection and quality assurance services in the residential construction industry. As a Collection Specialist, you'll play a crucial role in managing accounts receivable, ensuring timely collections, and maintaining positive customer relations. This position requires a self-motivated individual with strong communication skills and a detail-oriented approach. You'll be responsible for reconciling accounts, preparing statements, and addressing customer inquiries while contributing to a supportive and collaborative work environment. If you're looking for a rewarding opportunity with excellent benefits, this role is perfect for you.

Benefits

Health Benefits

Dental Benefits

Vision Benefits

Life Insurance

401(k) Plan with company matching options

Short Term and Long Term Disability

Paid Holidays and Vacation

Paid Training

Qualifications

• 3+ years in credit/collections in a high-volume environment.
• Proficient with Excel and Microsoft Office.

Responsibilities

• Reconcile AR accounts and prepare monthly statements.
• Monitor customer inquiries and resolve billing problems.
• Provide weekly and monthly reporting to key stakeholders.

Skills

Credit and Collections

Customer Service

Communication Skills

Detail-oriented

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Office

Job description

Company Overview:

ARCXIS (Houston, Texas) is the largest provider of inspection, design, engineering, and quality assurance services for the U.S. residential construction industry. Formerly known as DPIS Builder Services, Ei Companies, Post-Tension Solutions, Ensign Building Solutions Home Energy Division, and Building Energy, ARCXIS brings together hundreds of years of expertise and experience under a single brand serving builders in over half of the states spanning the continental United States.

The ARCXIS group of companies also includes ABCO Construction Services, LLC (Centennial, Colorado) and structural engineering firm United Structural Consultants (Houston, Texas). Both ABCO and USC service the multi-family, multi-use, and commercial sectors of the construction industry.

ARCXIS is majority owned by Saw Mill Capital, LLC (Briarcliff Manor, New York). Visit us online at www.arcxis.com.

Position Overview:

The Collection Specialist’s primary responsibility is the collection of outstanding accounts receivable and the reduction of accounts receivable delinquency and AR write-offs. The Collection Specialist is responsible for reconciliation of large accounts and issuing monthly statements to customers. The role requires a self-motivated team player who can work closely with the AR team as well as our customers.

Primary Responsibilities:

• Responsible for reconciliation of AR accounts assigned.
• Responsible for preparing monthly statements and correspond with customers on past due items.
• Maintain monthly logs of customer collections and customer collection files.
• Responsible for monitoring multiple inboxes and handling customer questions.
• Must be willing to make outbound calls and emails to customers requesting payment statuses.
• Responsible for researching discrepancies discovered in the reconciling process or by customer inquiry.
• Responsible for resolving customer-billing problems by applying good customer service when providing requested documents.
• Provide weekly and monthly reporting to key people in the company.
• Other duties and special projects as needed.

Qualifications:

• High School Diploma.
• Proficient with Excel and Microsoft Office.
• 3+ years’ experience in credit/collections in a high-volume environment.
• Must be hands-on, self-starting, disciplined, and detail-oriented individual with ability to work independently as well as with a team.
• Must be a strong and effective communicator both verbally and written.
• Must be able to interface cooperatively with various departments of the company, as well as with our Customers.
• Must have a positive attitude and be willing to adapt to a constantly changing environment.

Benefits:

• Health Benefits
• Dental Benefits
• Vision Benefits
• Life Insurance
• 401(k) Plan with company matching options
• Short Term and Long Term Disability
• Paid Holidays and Vacation
• Paid Training