AR Collections Lead - Cash Application & Working Capital

ManpowerGroup Global, Inc.

Hoboken (NJ)

On-site

USD 55,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401k options

Weekly pay

Job summary

ManpowerGroup Global, Inc. in Hoboken, NJ seeks a Collections Manager - (Cash Application & Collections Team Lead) to lead NA collections operations and optimize cash flow. The role requires 5+ years in AR/collections and strong leadership within high-volume environments.

The position is a 9‑month contract with a pay range of $40–$47 hourly, leveraging SAP, Excel and PowerPoint skills. Collaboration with Credit, Sales and Finance teams is essential to improve aging metrics and automate

Qualifications

Bachelor's degree in Finance, Accounting, Business, or related field preferred; equivalent experience will be considered.
5+ years of experience in Accounts Receivable, Collections, Cash Application, Credit, Finance Operations, or a related area.
Strong knowledge of end-to-end AR processes, including collections, cash application, deductions, disputes, unapplied cash, aging, and working capital management.
Experience leading high-volume operations and managing third-party providers, shared services teams, or external partners.
Strong analytical, problem-solving, communication, and stakeholder management skills with the ability to drive issue resolution across multiple functions.
Proficiency with SAP, Excel, and PowerPoint, along with experience supporting transformation, transition, or process improvement initiatives.

Responsibilities

Lead day-to-day North America Collections and Cash Application operations.
Manage approximately $800MM in receivables, driving cash flow performance, reducing overdue balances, and improving aging metrics.
Partner with Credit, Sales, Customer Operations, Finance, customers, and external providers to resolve payment risks, deductions, disputes, and escalations.
Manage third-party partner performance through governance routines, service reviews, performance tracking, and escalation management.
Lead stakeholder meetings, operational huddles, and reporting activities while maintaining visibility into receivables performance and emerging risks.
Support audit readiness, controls, business continuity, and process improvement initiatives, including automation opportunities and root-cause resolution.