Collections Manager

ManpowerGroup Global, Inc.; Hoboken (NJ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401k options

Weekly pay

Job summary

ManpowerGroup Global, Inc. in Hoboken, NJ seeks a Collections Manager - (Cash Application & Collections Team Lead) to lead NA collections operations and optimize cash flow. The role requires 5+ years in AR/collections and strong leadership within high-volume environments.

The position is a 9‑month contract with a pay range of $40–$47 hourly, leveraging SAP, Excel and PowerPoint skills. Collaboration with Credit, Sales and Finance teams is essential to improve aging metrics and automate

Qualifications

• Bachelor's degree in Finance, Accounting, Business, or related field preferred; equivalent experience will be considered.
• 5+ years of experience in Accounts Receivable, Collections, Cash Application, Credit, Finance Operations, or a related area.
• Strong knowledge of end-to-end AR processes, including collections, cash application, deductions, disputes, unapplied cash, aging, and working capital management.
• Experience leading high-volume operations and managing third-party providers, shared services teams, or external partners.
• Strong analytical, problem-solving, communication, and stakeholder management skills with the ability to drive issue resolution across multiple functions.
• Proficiency with SAP, Excel, and PowerPoint, along with experience supporting transformation, transition, or process improvement initiatives.

Responsibilities

• Lead day-to-day North America Collections and Cash Application operations.
• Manage approximately $800MM in receivables, driving cash flow performance, reducing overdue balances, and improving aging metrics.
• Partner with Credit, Sales, Customer Operations, Finance, customers, and external providers to resolve payment risks, deductions, disputes, and escalations.
• Manage third-party partner performance through governance routines, service reviews, performance tracking, and escalation management.
• Lead stakeholder meetings, operational huddles, and reporting activities while maintaining visibility into receivables performance and emerging risks.
• Support audit readiness, controls, business continuity, and process improvement initiatives, including automation opportunities and root-cause resolution.

Skills

AR & Collections

Leadership

Cash Application

Stakeholder Management

Data Analysis

SAP

Excel

PowerPoint

Education

Bachelor's degree in Finance/Accounting/Business

Tools

SAP

Excel

PowerPoint

Job description

Our client, a leading company in the consumer products industry, is seeking an Collections Manager - (Cash Application & Collections Team Lead) to join their team. The ideal candidate is a results-oriented finance professional with strong Accounts Receivable experience, proven leadership skills, and the ability to drive cash flow, working capital performance, and operational excellence in a fast-paced environment.

Job Title: CollectionsManager(Cash Application & Collections Team Lead)
Location: Hoboken, NJ
Contract: 9 Months (extension possible)
Pay Range: $40 - $47 hourly

What's the Job?

• Lead day-to-day North America Collections and Cash Application operations, ensuring priorities, service levels, and issue resolution remain on track.
• Manage approximately $800MM in receivables, driving cash flow performance, reducing overdue balances, and improving aging metrics.
• Partner with Credit, Sales, Customer Operations, Finance, customers, and external providers to resolve payment risks, deductions, disputes, and escalations.
• Manage third-party partner performance through governance routines, service reviews, performance tracking, and escalation management.
• Lead stakeholder meetings, operational huddles, and reporting activities while maintaining visibility into receivables performance and emerging risks.
• Support audit readiness, controls, business continuity, and process improvement initiatives, including automation opportunities and root-cause resolution.

What's Needed?

• Bachelor's degree in Finance, Accounting, Business, or a related field preferred; equivalent experience will be considered.
• 5+ years of experience in Accounts Receivable, Collections, Cash Application, Credit, Finance Operations, or a related area.
• Strong knowledge of end-to-end AR processes, including collections, cash application, deductions, disputes, unapplied cash, aging, and working capital management.
• Experience leading high-volume operations and managing third-party providers, shared services teams, or external partners.
• Strong analytical, problem-solving, communication, and stakeholder management skills with the ability to drive issue resolution across multiple functions.
• Proficiency with SAP, Excel, and PowerPoint, along with experience supporting transformation, transition, or process improvement initiatives.

What's in it for me?

• Medical, Dental, Vision, 401k options
• Weekly pay with direct deposit
• Consultant Care support
• Free training to upgrade your skills
• Dedicated Career Partner to help you achieve your career goals