AR Client Coordinator: Billing & Collections

TridentCare; Cockeysville (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

TridentCare in the United States (Maryland, Cockeysville) is seeking an Accounts Receivable specialist to manage aged AR, billing submissions, and client communications. You will drive collections, ensure timely invoice transfers, and provide detailed AR reporting to internal teams.

The role requires at least 1 year in medical billing or AR, excellent organizational skills, and strong attention to detail to handle multiple processes effectively. AHS/MHPA contracts knowledge is a plus.

Qualifications

• High School diploma or equivalent.
• 1 year of experience in medical billing or accounts receivable.
• Strong organizational skills and attention to detail.
• Experience managing multiple administrative processes.

Responsibilities

• Complete timely collection activity on aged accounts receivable.
• Prepare, edit, submit account billing, collections, and corrections in accordance with customer contract and associated documents.
• Ensure all invoices are transferred to the client accurately according to the timeframe set forth in the contract.
• Driving excellent customer care through calls, emails, and client meetings to educate and resolve issues.
• On average complete a minimum of 32 account interactions daily, on a monthly basis.
• Coordinate with billing and sales to resolve billing and contractual issues.
• Provide clients, sales, quality department and executive team with AR reports as requested.
• Review and analyze accounts to determine risk of suspension from nonpayment of services.
• Ensures assigned tasks are performed accurately and efficiently.
• Coordinate with sales, client billing and quality departments to resolve billing issues.
• Attend meetings as assigned and be prepared to speak on the status of your accounts in full detail.
• Respond to verbal and written client inquiries regarding account status within a timely manner.
• Resolve account discrepancies, prepare adjustments and refunds for approvals as necessary.
• Maintain accurate contact information and complete records concerning billing and collection activity on all accounts.
• Provide complete transparency around book of business to ensure supervisor and manager are aware of issues which may prevent timely payments.
• Perform all other tasks as assigned to support the goals of the organization.

Skills

Accounts receivable

Customer service

Attention to detail

Organizational skills

Education

High School

Tools

Medical billing systems

Job description

TridentCare in the United States (Maryland, Cockeysville) is seeking an Accounts Receivable specialist to manage aged AR, billing submissions, and client communications. You will drive collections, ensure timely invoice transfers, and provide detailed AR reporting to internal teams.

The role requires at least 1 year in medical billing or AR, excellent organizational skills, and strong attention to detail to handle multiple processes effectively. AHS/MHPA contracts knowledge is a plus.