Accounts Receivable Coordinator - Client Care & Billing

TridentCare; Clearwater (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

TridentCare in Clearwater, FL is seeking an Accounts Receivable Specialist to manage timely collections and billing accuracy. You will work with clients to educate and resolve issues, while maintaining detailed records.

This role emphasizes collaboration with billing, sales, and quality teams to ensure payments are processed within contract terms. The position involves delivering AR reporting, monitoring aged accounts, and maintaining high standards of customer care to support organizational

Responsibilities

• Complete timely collection activity on aged accounts receivables.
• Prepare, edit, submit account billing, collections, and corrections in accordance with customer contract and associated documents.
• Ensure all invoices are transferred to the client accurately according to the timeframe set forth in the contract.
• Driving excellent customer care through key performance indicators with calls, emails, and client meetings to educate and resolve issues.
• On average complete a minimum of 32 account interactions daily, on a monthly basis.
• Coordinate with billing and sales to resolve billing and contractual issues.
• Provide clients, sales, quality department and executive team with AR reports as requested.
• Review and analyze accounts to determine risk of suspension from nonpayment of services.
• Ensure assigned tasks are performed accurately and efficiently.
• Attend meetings as assigned and be prepared to speak on the status of your accounts in full detail.
• Respond to verbal and written client inquiries regarding account status within a timely manner.
• Resolve account discrepancies, prepare adjustments and refunds for approvals as necessary.
• Maintain accurate contact information and complete records concerning billing and collection activity on all accounts.
• Provide complete transparency around book of business to ensure supervisor and manager are aware of issues which may prevent timely payments.
• Perform all other tasks as assigned to support the goals of the organization.

Job description

TridentCare in Clearwater, FL is seeking an Accounts Receivable Specialist to manage timely collections and billing accuracy. You will work with clients to educate and resolve issues, while maintaining detailed records.

This role emphasizes collaboration with billing, sales, and quality teams to ensure payments are processed within contract terms. The position involves delivering AR reporting, monitoring aged accounts, and maintaining high standards of customer care to support organizational