AR & Cash Collections Specialist (Billing & Automation)

Beewise; San Ramon (CA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health, vision and dental insurance

401k with employer match

Paid time off

Job summary

Beewise in San Ramon, CA develops autonomous robotic beehives and provides end-to-end solutions for pollination and ag-tech. The Collections and Accounts Receivable Specialist owns the order-to-cash process, from invoicing to cash application and collections, ensuring accuracy and timely payments while protecting cash flow.

You will collaborate with Sales and Operations to resolve billing questions, set up customer accounts in NetSuite, and support month-end close with AR schedules.

Qualifications

• 3+ years of accounts receivable, billing, or collections experience in a B2B environment.
• Hands-on experience with NetSuite or a comparable ERP.
• Working knowledge of month-end close, AR reconciliation, and sales tax on invoices.
• Proven results reducing past-due balances and DSO.
• Confident, professional communicator who can have direct payment conversations while keeping customer relationships intact.
• Advanced Excel skills, including lookups, pivot tables, and aging analysis.
• Consistently accurate work with clear documentation that holds up in an audit.
• Experience automating manual steps using system workflows, integrations, or AI tools.
• Associate's or bachelor's degree in accounting, finance, or business, or equivalent experience.

Responsibilities

• Prepare and send accurate customer invoices based on signed contracts, deployment schedules, and service delivery, including seasonal billing.
• Set up and maintain customer accounts, billing terms, and contract details in NetSuite.
• Apply the correct sales tax to invoices and keep customer exemption certificates on file.
• Prepare credit memos and billing adjustments for Director of Finance approval.
• Record and apply customer payments daily across ACH, wire, check, and card.
• Research and resolve unapplied cash, short payments, and overpayments.
• Reconcile the AR subledger to the general ledger each month and support the month-end close with AR schedules.
• Manage the collections process from first reminder through escalation, keeping communication professional and relationship-focused.
• Monitor aging daily and prioritize follow-up by balance, risk, and customer relationship.
• Resolve billing disputes with Sales, Operations, and customers, getting to the root cause so issues don't repeat.
• Recommend credit holds, payment plans, and write-offs to the Director of Finance.
• Review new customer credit applications and recommend terms.
• Produce weekly AR aging, collections status, and cash forecast inputs for the Director of Finance.
• Track DSO and collection effectiveness, and flag trends and at-risk accounts early.
• Provide AR documentation and confirmations for annual audits.
• Automate invoicing, payment reminders, and dunning workflows in NetSuite and connected tools.
• Use AI tools to speed up cash matching, dispute research, and customer correspondence, with review steps that protect accuracy and confidentiality.
• Set up and promote electronic payment options that reduce manual work and speed up collections.

Skills

Accounts receivable

Customer communication

Advanced Excel

ERP experience

Education

Accounting/Finance degree

Tools

NetSuite

Job description

Beewise in San Ramon, CA develops autonomous robotic beehives and provides end-to-end solutions for pollination and ag-tech. The Collections and Accounts Receivable Specialist owns the order-to-cash process, from invoicing to cash application and collections, ensuring accuracy and timely payments while protecting cash flow.

You will collaborate with Sales and Operations to resolve billing questions, set up customer accounts in NetSuite, and support month-end close with AR schedules.