AR Analyst

CRG; United States; On-site; USD 30,307; Part time

Job summary

A leading financial services company is seeking an Associate Analyst to manage cash flow and customer accounts. You will monitor customer accounts, resolve outstanding invoices, and maintain relationships to improve cash flow. Ideal candidates hold a Bachelor’s degree and have two years' experience in billing or accounts receivable. Strong skills in Microsoft Excel and organizational abilities are crucial for success in this role.

Qualifications

• Bachelor’s degree or equivalent work or military experience.
• 2 years of experience in billing or commercial accounts receivables preferred.
• Strong advanced computer skills, particularly in Microsoft Office.

Responsibilities

• Monitor customer accounts and manage delinquent accounts.
• Audit aging reports and track collection efforts.
• Research and resolve payment discrepancies.

Skills

Experience in billing

Cash application

Advanced Microsoft Excel skills

Organizational skills

Education

Bachelor’s degree or equivalent experience

Job description

Location: Charlotte, North Carolina 28277

Duration: 26 Weeks, Contract

Pay Rate: $22.00/hr

JOB DESCRIPTION

As the Associate Analyst, you will be responsible for the daily monitoring, cash and collection management of a dedicated portfolio of customers. You will focus on the improvement of the overall status of customer accounts by communicating with internal and external customers to increase cash flow and reduce risk by resolving root cause issues impacting customer payment. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

Responsibilities

• Review assigned customer accounts, sending statements to customers, establish collaborate communication.
• Responsible for the resolution and management of outstanding invoices and delinquent accounts.
• Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts.
• Resolve and collect overdue account balances and payment discrepancies through research, communication and follow up with customers and/or sales teams.
• Partner with leadership to make recommendations on account management strategies.
• Research invoices for billing accuracy; audit and collaborate with internal business partners to correct disputed invoices.
• Determine root cause of disputes, report process deficiencies and recommend & execute needed improvements.
• Respond to customer inquiries in a timely manner; maintain departmental productivity goals.
• Maintain customer contacts in collections tool.
• Research, validate, and submit customer refunds, internal write off requests, cash application offset requests.
• Properly document all collection activity in the AR system.

Qualifications

What you’ll need to excel:

At a minimum, you’ll need:

• Bachelor’s degree or equivalent related work or military experience

It’d be great if you also have:

• 2 years of experience billing, commercial account receivable experience, or cash applications
• Advanced computer skills with an emphasis on Microsoft Office (Excel)
• Excellent organizational skills with the ability to multitask and prioritize work to meet company and departmental goals.