Aquatics Supervisor | Guest Experience & Safety Lead

SeaWorld Parks & Entertainment; Orlando (FL); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible SP

Employee Assistance Program

Legal Assistance Plan

Résumé du poste

SeaWorld Parks & Entertainment in Orlando is seeking a proactive leader to elevate guest experiences and oversee daily operations.

You will interview and hire leadership, supervise staff, ensure safety standards, and manage opening/closing procedures while maintaining high service levels across the park. This role requires strong communication, multitasking, and teamwork with a focus on guest satisfaction.

Qualifications

• Must have at least one year of leadership experience or equivalent external experience.
• Must hold American Red Cross Lifeguarding or Shallow Water Lifeguarding, First Aid, CPR/AED for Lifeguards and Water Park Skills certification or be able to obtain certification.

Responsabilités

• Provide exemplary service and ensure Operations Standards are met by resolving guest concerns and recommending solutions.
• Interview and hire leadership team members.
• Supervise, train and counsel team members while enforcing safety procedures and park policies.
• Ensure compliance with Child Labor Laws regarding breaks, lunches and hours worked.
• Oversee water and first aid dispatches and monitor labor budgets as directed.
• Manage area opening/closing and ensure timely completion of tasks.

Connaissances

Leadership

Customer service

Communication

Multi-tasking

Time management

Teamwork

Formation

High School Diploma preferred

Description du poste

SeaWorld Parks & Entertainment in Orlando is seeking a proactive leader to elevate guest experiences and oversee daily operations.

You will interview and hire leadership, supervise staff, ensure safety standards, and manage opening/closing procedures while maintaining high service levels across the park. This role requires strong communication, multitasking, and teamwork with a focus on guest satisfaction.