Aquatics Programs Lead & Lifeguard Ops

Mecklenburg County; North Carolina; On-site; USD 53,000 - 68,000; Full time

Job summary

Mecklenburg County Park & Recreation is seeking an Aquatic Supervisor to lead 30–40 lifeguards and aquatic staff at Ray’s Splash Planet in Charlotte, NC. The role covers scheduling, training, and supervising swim programs, safety protocols, and facility maintenance.

The position requires a Bachelor’s Degree, 3+ years managing aquatic programs with supervisory experience, and relevant certifications. Flexible schedule includes mornings, evenings and weekends; compensation reflects a

Qualifications

• Minimum of three (3) years of experience managing aquatic programs, including cash management, and recreation experience and one (1) year of supervisory experience.

Responsibilities

• Provide professional recreation management plans such as scheduling and marketing; implement wholesome and constructive leisure activities such as public promotions and rentals; evaluate events; create program/event ideas; open and/or close an aquatic facility.
• Provide customer service; answer customer inquiries and comments; evaluate effectiveness of customer service.
• Supervise and evaluate assigned staff, processing employee concerns and problems, directing work, counseling, and disciplining; trains staff; advertise for staff vacancies; interview prospective employees; prepare employee goals and tasks; approve staff schedules; complete payroll.
• Makes site inspections and ensures compliance with rules, safety policies, equipment inspection and related regulations; works with County Health Department to ensure compliance.
• Generate and increase program and event revenue, attendance, and sponsorship; promote programs to project positive public image; seek and obtain sponsorships for televised events; prepare divisional promotional videos; coordinate media partnerships.
• Schedule recreational and aquatic programs, leagues, lessons, and special events
• Prepare and/or review communications, memos, letters, invitations, e-mails and executive summaries
• Purchase supplies and uniforms for programs; prepare purchase requisitions; ensure equipment is in good working order; schedule and oversee routine and special maintenance of equipment
• Schedule regular maintenance of pool equipment and schedules outside vendor maintenance work
• Ensure pools are chemically balanced
• Ensure the safety of patrons and staff in and around the pools; ensure Occupational Safety and Health Act (OSHA) criteria are met pertaining to maintenance, MSDS, chemicals, and handling

Skills

Swimming lifesaving medical aid

Speaking active listening

Judgement decision making

Service orientation

Education

Bachelor’s Degree

Job description

Mecklenburg County Park & Recreation is seeking an Aquatic Supervisor to lead 30–40 lifeguards and aquatic staff at Ray’s Splash Planet in Charlotte, NC. The role covers scheduling, training, and supervising swim programs, safety protocols, and facility maintenance.

The position requires a Bachelor’s Degree, 3+ years managing aquatic programs with supervisory experience, and relevant certifications. Flexible schedule includes mornings, evenings and weekends; compensation reflects a