Aquatics Manager

Shelby American, Inc.; Youngstown (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a dynamic team at a local non-profit organization dedicated to providing quality aquatics programs! As the Aquatics Manager, you will oversee pool operations, manage staff, and ensure the safety and satisfaction of JCC members and guests. This role offers a unique opportunity to develop innovative aquatics programs, engage with the community, and foster a welcoming environment. You will lead a passionate team while enjoying benefits like discounted daycare, excellent healthcare, and a supportive work culture. If you're a self-starter with a knack for customer service and program management, this is the perfect role for you!

Benefits

Membership at the JCC/Logan Swim Club

Discounted daycare and summer camp rates

Discounted rates on programming

Excellent healthcare and benefits

403b plan

Paid Time Off (PTO)

Competitive rates

Qualifications

• Minimum BA/BS in Recreation or related field or equivalent experience.
• Strong organizational and customer service skills required.

Responsibilities

• Supervise and manage aquatics programs and staff, ensuring safety and quality.
• Develop and implement new aquatics programs and maintain facility operations.

Skills

Customer Service

Team Management

Program Development

Communication Skills

Organizational Skills

Education

BA/BS in Recreation

BA/BS in Sports Management

BA/BS in Physical Education

Tools

Google Suite

Job description

Description

Come Join our Team!

The Aquatics Manager will contribute to the vision, mission, and values of the Youngstown Area Jewish Federation by coordinating and implementing safe, quality aquatics programs for JCC members and guests with standards of excellence. The Aquatics Manager will oversee the operations of the JCC and Logan Campus swimming pools, supervising and scheduling of lifeguards and water safety instructors, Welcome Desk staff (Logan Campus only), and Snack Shack staff.

Duties Include:

• Staff Supervision:
  • Supervise, manage and develop all operations and staffing of aquatics programs including but not limited to swim lessons, swim team, lifeguard & WSI scheduling and certification, CPR/AED/First Aid certification, aquatics events, and pool scheduling
  • Recruit, schedule, supervise, and evaluate employees for all aquatics programs
  • Ensure that all staff has appropriate and updated certifications
  • Administer payroll for the department
  • Instruct monthly staff in-services while also continually training staff on safety precautions and communications skills
  • Coordinate with swim team coaches and provide ongoing program support
• Program Development and Implementation:
  • Perform lifeguard duties and teach lessons as needed, providing a minimum of 15 hours of direct teaching or lifeguarding hours per week during non-summer season
  • Coordinate existing programs and assist with the development of new aquatics programs, utilizing the latest aquatics trends
  • Assist Wellness & Aquatics Director in preparing and reviewing budgets, engaging in ongoing planning and business development to maximize revenue and mission
  • Carry out routine evaluation of program efficacy and staff performance to ensure high quality and meaningful services for members and the general public
  • Maintain a high level of applicable professional knowledge, including market analysis, and best practices for aquatics programming through ongoing professional education, investigation and development of relationships with colleagues and official entities
  • Be familiar with and enact emergency protocols and other policies to ensure the health, safety, and welfare of all members and guests, referring problems to appropriate staff as needed
  • Coordinate with Marketing team to develop and advertise aquatics programs and services
  • Coordinate with Program and Early Learning Center teams and Akiva Academy to provide high quality swim instruction for students
• Facility Operations:
  • Provide and maintain a safe, clean, and welcoming pool and pool area environment
  • Coordinate with Facilities and Maintenance team to ensure a high level of cleanliness and appropriate maintenance of pool facilities and equipment
  • Coordinate with Operations team in scheduling, contracts, and managing pool rentals for swim clubs, teams, and community organizations
• Customer Service:
  • Develop meaningful relationships with members through supervision of on-going activities and day-to-day interactions, ensuring member & guest satisfaction
  • Respond to members’ concerns and ideas in a timely and professional manner
  • Communicate and cooperate with colleagues and families as part of the Aquatics & Wellness team, including attending staff meetings as needed
  • Adhere to all JCC and departmental policies
  • Complete all additional duties as assigned by supervisor

At the Jewish Community Center, enjoy all the benefits of a small, locally owned and operated, non-profit organization.

Benefits include:

• Membership at the JCC/Logan Swim Club
• Discounted daycare and summer camp rates at the JCC
• Discounted rates on programming
• Excellent healthcare, benefits, and 403b
• PTO
• Competitive rates

Requirements

Minimum BA/BS Recreation, Sports Management, Physical Education, and/or related field or comparable professional experience. Ideal candidate is a self starter with excellent customer service skills and a high level of organization, able to manage multiple projects at once. Candidate must be a high quality communicator who works well in a team environment. Must be proficient with Google Suite. Prior programming, instructing, administrative, budgeting and supervising experience preferred. Experience working with youth and adults and knowledge of pool operations, maintenance, and chemicals is a plus. Must be able to lift 50 lbs.

Certification Requirements:

The following certifications need to be accomplished within the time stated below. The JCC will reimburse the employee for the cost of obtaining required certifications after the employee has worked for the JCC for at least three months and within three months of completion of the training and certification:

• Lifeguard Certification (must have at time of hire)
• First Aid/CPR/AED Certification (must have at time of hire)
• Lifeguard Instructor Certification (within six months from date of hire)
• First Aid/CPR/AED Instructor Certification (within six months from the date of hire)