Assistant Park Manager I - Aquatics

Boomersparks; Panama City (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Park Manager I to oversee park operations and ensure a safe, enjoyable environment for guests. This role involves managing staff, adhering to safety protocols, and enhancing guest experiences through effective service and operational improvements. The ideal candidate will possess strong supervisory skills, a detail-oriented mindset, and the ability to thrive in a fast-paced setting. Join a vibrant team where your contributions will directly impact the success of the park and the satisfaction of our guests. This is an exciting opportunity to grow in a dynamic environment while making a difference in the community.

Qualifications

• 3-4 years in a supervisory or management role required.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Oversee park operations and manage staff to meet objectives.
• Ensure safety standards and guest service quality are maintained.

Skills

Supervisory skills

Problem solving

Communication skills

Detail oriented

Ability to work under pressure

Education

High school diploma or equivalent

Tools

MS Office

Job description

Job Details

Job Location: LSE Shipwreck Island, LLC - Panama City Beach, FL

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Any

Job Category: Customer Service

Description

The Assistant Park Manager I is responsible for overseeing all operations, ensuring an efficient and profitable operation by performing the following duties personally and through subordinate staff.

• Accomplish Park objectives by managing staff; planning and evaluating Park activities.
• Ensure a safe and secure work environment. Continually promote safety with the team.
• Assist Park Manager with monitoring inventory and controlling expenses.
• Ensure labor controls are adhered to by utilizing labor templates.
• Ensure Company Guest service standards are being adhered to; analyze and resolve quality and Guest service concerns and recommend improvements.
• Assist Park Manager in execution of promotion and upselling to increase sales and overall revenue.
• Assist in development of staff for more responsibility or internal promotability.
• Assist with recruiting, selecting, orienting, and training Team Members, following Company policies, procedures, and guidelines.
• Ensure opening and closing procedures are adhered to.
• Contribute to building a positive Team atmosphere.
• Show respect and sensitivity for cultural differences; promote a harassment-free environment.
• Follow Company policies and procedures; ensure Team Members do so as well.
• Look for ways to improve operations and promote the ultimate Guest experience.
• Represent the Company in a professional manner when conducting business on or off property.
• Other duties as assigned.

For Gated Parks:

• Ensure all Lifeguard training is performed under the StarGuard Elite program, successfully master the program and ensure strict compliance to program standards.
• Adhere to State, Local and Federal Regulations for Aquatic Recreation Facilities.
• Ensure all Lifeguard and Attraction team members are trained in proper ride operations.
• Ensure all Lifeguard and Attraction team members are trained in Emergency Action Plan procedures.
• Maintain aquatics daily logs and continual training documentation.
• Ensure guest and team member injuries are treated and proper documentation is completed.
• Ensure all life safety equipment is maintained in proper working order.

Qualifications

QUALIFICATIONS AND REQUIREMENTS

• High school diploma or equivalent.
• At least 3-4 years in a supervisory/management role.
• At least 3-4 years hospitality experience.
• Experience managing labor costs and P&L.
• Detail oriented with the capability to oversee all aspects of the business in a fast-paced environment.
• Ability to work under pressure amid distractions and interruptions.
• Problem solving and decision-making skills.
• Excellent written and verbal communication skills.
• Proficiency with MS Office software.
• Proficiency in English.
• Other Qualifications Preferred or Once Hired:
• Successful completion of TIPS certification.
• Successful completion of ServSafe certification.
• Successful completion of CPR/AED/First Aid certification.
• Be trained on all Park positions and act as trainer for any position.

For Gated Parks:

• Successful completion of Pool Director Certification.
• Successful completion of Certified Pool Operator or equivalent.

PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions safely and successfully.
• Ability to withstand a variety of indoor and outdoor environmental conditions.
• Ability to work days, nights, weekends, holidays as required.