Aquatics Director - Full Time

Greater Philadelphia YMCA; Hatboro (Montgomery County); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Aquatic Director to lead YMCA Pool operations in a vibrant community. This role is perfect for someone passionate about fostering a culture of member service excellence and inclusivity. As an Aquatic Director, you will be responsible for supervising staff, ensuring safety standards, and developing engaging aquatics programs. Join a mission-driven organization that values leadership and community impact, offering a supportive environment for personal and professional growth. If you are ready to make a difference and inspire others, this opportunity is for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

Retirement Fund Contribution

50% Off Programming

Free Gym Membership

Employee Referral Bonus

Professional Training and Development

Qualifications

• Bachelor's degree or equivalent required.
• Experience in fitness, retail, or recreation management preferred.

Responsibilities

• Manage YMCA Pool operations and ensure member satisfaction.
• Develop aquatics programs that meet community needs and ensure safety.

Skills

Leadership Skills

Member Service Excellence

Organizational Skills

Communication Skills

Education

Bachelor’s Degree or Equivalent

Job description

Willow Grove YMCA, 3300 Davisville Road, Hatboro, Pennsylvania, United States of America Req #15792

Thursday, February 13, 2025

Your Impact:

Are you looking for a role where you can make an impact on the community? Do you desire a work environment where you develop leadership, communication, organizational skills and advance your career?

The Aquatic Director provides overall direction, coordination, and success of YMCA Pool operations. Enthusiastic applicants serve as YMCA ambassadors to provide members and staff with a great experience. Building confidence in youth and connecting a diverse population to healthier lives are an integral part of the role. The YMCA is committed to providing a culture of support where leaders thrive.

Y Work for the Y:

• Comprehensive benefits package which includes health, dental and vision insurance, paid time off, tuition reimbursement, etc.
• Eligible for a 12% company contribution to the YMCA Retirement Fund after meeting the requirements.
• 50% off programming including swimming lessons as well as childcare programs (early learning care, before and after care, day camp and overnight camp).
• Free YMCA gym membership.
• Employee referral bonus program.
• Opportunities for continuing education and professional training and development.
• Fun, collaborative, and mission-driven environment.

What Qualifications You’ll Need:

• Bachelor’s degree or equivalent.
• Experience in fitness, retail, recreation management, or hospitality industries.
• Experience supervising and managing preferred.
• Experience providing high-end member service and managing member concerns.
• Exhibit strong leadership skills; possess a passion for member service, building and maintaining a culture of member service excellence.
• Upon hire, you’ll be required to pursue American Red Cross Lifeguard certification as well as YMCA swim lesson instructor certification.

What You’ll Do:

• Understand overall branch revenue and program goals, plan and execute daily/weekly workload to deliver department goals, membership goals, and member engagement.
• Champion a culture where teams love to work, and members love to visit; recognize member-centered behaviors and reward outstanding performance.
• Create and sustain an environment that values all people for their unique talents. Take an active role in promoting and leveraging practices that support diversity, inclusion, global engagement, and cultural competence.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, and weekends).
• Ensure the swimming facility is meeting or exceeding the Aquatic Safety Standards.
• Facilitate monthly in-service meetings that include skill review.
• Supervise staff and ensure appropriate staffing of pool. Coordinate breaks and rotate staff. Ensure program quality and monitor staff performance and member service.
• Develop high-quality aquatics programs, including swim lessons and water fitness, that meet the community's needs.
• Ensure safety and prevent injuries by supervising the pool area. Ensure no distraction or interference with the ability to hear or see signs of distress.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.