Aquatics Manager

Life Time; King of Prussia (Montgomery County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Aquatics Manager to lead and develop a dynamic team in a vibrant environment. This role involves overseeing the Aquatics program, ensuring safety and cleanliness, and delivering exceptional customer service. Ideal candidates will have a strong background in customer service, coaching, and lifeguarding, along with the ability to inspire and train team members. With opportunities for career growth into regional leadership, this position offers a chance to make a significant impact in a thriving organization committed to inclusivity and excellence.

Qualifications

• 2 years of customer service, coaching, and lifeguarding experience.
• Supervisory experience and certifications required.

Responsibilities

• Manage and support all Aquatics Team Members.
• Ensure pool area is clean and safe through daily inspections.
• Facilitate lifeguard training and assess performance.

Skills

Customer Service

Coaching

Lifeguarding

Supervisory Skills

Communication

Education

High School Diploma or GED

Bachelor's Degree in a related field

Tools

CPR/AED certification

Red Cross Lifeguard and First Aid

NSPF Certified Pool Operator (CPO)

Job description

The Aquatics Manager will service as the leader of our department, and is responsible for the activities and growth of the Aquatics program including financial management, hiring, training and supervising team members, according to Life Time standards, and delivering exceptional customer service. They will lead a team in a fun and fast-paced environment, who proudly serve our members and guests. A typical day for an Aquatics Manager could include registering Members for Swim Programs including Lessons, Swim Team and Masters Swim as well as casting, training and developing Aquatics team members including swim instructors, swim coaches and lifeguards. The Aquatics Manager will also oversee and maintain the safety and cleanliness of the aquatic facilities. Our high performing Aquatics Managers are provided opportunity to grow their careers into regional and area leadership positions. These leadership roles are responsible for the success and development of additional Aquatics departments in a designated region and deliver the expected level of member experience and business performance across multiple locations.

Job Duties and Responsibilities

• Manages and supports all Aquatics Team Members
• Completes daily inspections to ensure pool area is clean and safe
• Facilitates lifeguard training on pool safety and rescue techniques during monthly in-services
• Assesses performance, provides feedback, and coaches Aquatics Team Members
• Manages the aquatics department within the budget guidelines
• Formulates, monitors and reconciles the budget and financial reports for aquatics programs
• Sets the standard for the Aquatics Department by providing exceptional customer service and meeting the Members' needs and expectations

Position Requirements

• High School Diploma or GED
• 2 years of customer service experience
• 2 years of coaching and/or swim instructor experience
• 2 years of lifeguarding experience
• 2 years of supervisory/management experience
• Red Cross Lifeguard and First Aid
• Successfully complete and pass the Life Time Swim Certification
• Successfully complete and pass Aquatics Manager Training
• CPR/AED certification required within the first 3 months of hire
• Ability to work in a stationery position and move about the club for prolonged periods of time
• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services
• Ability to swim 25 yards/meters without stopping
• Ability to routinely bend to raise 20 lbs or less and occasionally bend to raise more than 20lbs

Preferred Requirements

• Bachelor's Degree in a related field
• NSPF Certified Pool Operator (CPO)
• Red Cross Lifeguard Instructor (LGI
• Lifeguard Instructor Trainer (LGIT)

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

About the company

Life Time, Inc. is a chain of health clubs in the United States and Canada.