Apprentice Service Technician

Jobtailor; Alabama; On-site; USD 25,000 - 30,000; Full time

Job summary

Jobtailor in Alabama is seeking an Apprentice Security Technician to join our team and support preventative maintenance and testing of intrusion, video, and access control systems.

The role emphasizes training through a one-year apprenticeship, hands-on practice with DVRs and alarms, strong customer communication, and documentation of inspections and service tickets. Training courses are provided both in-person and virtually.

Qualifications

• Completion of a one-year apprenticeship program.
• Practical skills in low-voltage electronic security systems.
• Attend training courses in-person and virtually.
• Complete weekly status reports, evaluations, and testing.
• Develop working knowledge of standard operating procedures.
• Ability to communicate effectively with mentors, teammates and customers.
• Ability to organize and manage truck stock parts and tools.
• U.S. Department of Labor-approved apprenticeship program requirements.

Responsibilities

• Perform preventative maintenance on intrusion, video, access control, fire, and integrated systems.
• Test, inspect, and clean equipment including DVRs and video devices.
• Inspect, test, and replace wireless and control panel batteries.
• Ensure access control devices operate properly.
• Test alarm signals and verify reception.
• Contact customers to schedule calls and provide estimated arrival times.
• Escalate problems and communicate serious issues to appropriate team members.
• Accurately report preventative maintenance service ticket data.
• Interact professionally with customers to foster positive customer relations.
• Organize and manage truck stock parts and tools.
• Attend in-person and virtual training courses.
• Complete weekly status reports, evaluations, and testing.

Skills

Preventative Maintenance

Inspection and Testing

Equipment Cleaning

Battery Replacement

Alarm Signal Verification

Documentation and Reporting

DVR and Video Device Maintenance

Access Control Systems

Intrusion Detection

Vault and Safe Maintenance

Effective Communication

Customer Relations

Team Collaboration

Problem Escalation

Organizational Skills

Education

U.S. Department of Labor-Approved Apprenticeship

One-year apprenticeship completion

Tools

DVRs

Video Devices

Access Control Devices

Communication Systems

Truck Stock Management

Job description

• Perform preventative maintenance on intrusion, video, access control, fire, and integrated systems
• Test, inspect, and clean equipment including DVRs and video devices
• Inspect, test, and replace wireless and control panel batteries
• Ensure access control devices operate properly
• Test and inspect intrusion points, communication and backup signals
• Test, inspect, and clean vaults, safes, ATMs, DVRs, and video devices
• Clean and focus video cameras
• Document inspections and complete checklists for preventative maintenance calls
• Ensure all points are tested and restored
• Verify alarm signals have been received
• Contact customers to schedule calls and provide estimated arrival times
• Escalate problems and communicate serious issues to appropriate team members
• Accurately report preventative maintenance service ticket data
• Interact professionally with customers to foster positive customer relations
• Maintain communication with mentors and team members
• Organize and manage truck stock parts and tools
• Attend in-person and virtual training courses
• Complete weekly status reports, evaluations, and testing
• Perform additional duties as assigned

Requirements

• Completion of a one-year apprenticeship program
• Practical skills in low-voltage electronic security systems
• Attend training courses in-person and virtually
• Complete weekly status reports, evaluations, and testing
• Develop working knowledge of all operating standards, practices, and procedures
• Ability to communicate effectively with mentors, team members, and customersli>
• Ability to organize and manage truck stock parts and tools
• U.S. Department of Labor-approved apprenticeship program requirements

Core Competencies

Demonstrates practical skills in low-voltage electronic security systems, including preventative maintenance and inspection of intrusion, video, and access control systems. Effectively communicates with customers and team members while managing tools and parts efficiently.

Highest-signal resume keywords

• Low-Voltage Electronic Security Systems
• Preventative Maintenance
• Customer Communication
• Inspection and Testing
• Apprenticeship Program Completion

ATS Optimization Keywords

Hard Skills

• Preventative Maintenance
• Inspection and Testing
• Equipment Cleaning
• Battery Replacement
• Alarm Signal Verification
• Documentation and Reporting
• DVR and Video Device Maintenance
• Access Control Systems
• Intrusion Detection
• Vault and Safe Maintenance

Soft Skills

• Effective Communication
• Customer Relations
• Team Collaboration
• Problem Escalation
• Organizational Skills

Certifications & Qualifications

• U.S. Department of Labor-Approved Apprenticeship

Industry Keywords

• Intrusion Systems
• Video Surveillance
• Access Control
• Fire Systems
• Integrated Systems

Tools & Technologies

• DVRs
• Video Devices
• Access Control Devices
• Communication Systems
• Truck Stock Management