Apprentice

Surface Experts - Winston-Salem; Benbrook (TX); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Paid Training

Bonuses

No weekends

Paid holidays

Tool stipend

Mileage stipend

Weekly team meetings with breakfast

Job summary

Surface Experts is a hands-on repair service provider that handles surface repairs on floors, countertops, bathtubs, cabinets, appliances, and more. The role emphasizes delivering fast, friendly service with a no-weekend, no-evening schedule and a clear growth path through paid training.

We value problem solvers who can match colors, work with fiberglass or composites, and provide excellent customer interactions on job sites.

Qualifications

• Experience with hands-on repair work or trades
• Ability to identify, compare and recreate colors
• Experience with fiberglass or composite materials is a plus

Responsibilities

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

Skills

Hands-on work

Color matching

Fiberglass

Composite materials

Job description

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

We Offer:

• Pay range of $20 to $27 per hour includes base pay and performance-based bonuses
• Monthly bonus program depending on add-on repairs
• Monthly bonus program depending on tech attendance
• An additional monthly bonus for obtainable revenue goals
• Paid raise following paid training completion
• Direct four-week path to Surface Repair Technician
• No weekends, late nights, or evenings (overtime is available)
• Paid holidays and paid time off
• Wellness, mileage, and tool stipend provided
• Weekly team meetings with breakfast provided

Requirements

• Experience with fiberglass and/or composite materials is a plus
• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do

Hiring Process

• Within 24 hours: A live team member will reach out to all applicants
• Within 48 hours: We’ll schedule an in-person interview
• Within 7 days: The hiring process is typically complete, and we celebrate your first day with a team lunch

Duties:

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

Compensation: $35,000.00 - $65,000.00 per year

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Ourmissionis to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, moneyand materials which end up in a landfill.

Our Vision

To establishadlead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitanarea,andfor our brand to be synonymous with spot repair among all facilitiesandmaintenance management.

Core Values

Serve Others

• Put Relationships First
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Do you have experience working with fiberglass or composite materials? *

I was referred to this position by a current employee

Benefits of Working for Surface Experts Include:

Paid Training

Competitive Compensation with Bonus Potential